Direct Marketing Associate TripIt
Job ID #: 7007 Location: US-CA-San Francisco
Functional Area: Marketing Department: TripIt-Marketing
Position Type: US Full Time Education Required: Bachelors Degree
Experience Required: 1 - 3 Years Relocation Provided:
TripIt was created when online travel booking was still pretty novel. As travelers took planning into their own hands, their hands got pretty full, and their lives got pretty frantic. TripIt set out to change all that with the mission to enable the perfect trip.
And so the world?s easiest travel organizing app was born.
Four years later in 2011, TripIt was acquired by Concur. You can imagine our excitement to be in such good company. Concur has been the global leader in integrated expense and travel management services since 1993. Over 25 million people in 100 countries trust Concur with their expense and travel data?and more than half of the Fortune 500 do, too. (https://www.concur.com/en-us/about)
As part of the Traveler Services Business Unit at Concur, the Direct Marketing Associate will be an integral part of a small marketing team responsible for acquiring, engaging and upselling customers. This includes:
Engagement and retention marketing for TripIt and TripIt Pro (premium service)
Upsell TripIt users
Work closely with ad sales team to ensure timely deployment of client ads
Acquisition, engagement, and retention for TripIt for Teams (B2B)
Acquisition, engagement, and retention marketing for new consumer products e.g. ExpenseIt
This position will support the Direct Marketing Manager and Director of Marketing. You?ll be helping drive results and customer engagement and satisfaction across our portfolio of products. This position reports to the Director of Marketing.
Coordinate, test (across all mobile devices), broadcast and deploy all email campaigns
Act as a liaison to internal stakeholders regarding email marketing campaigns
Provide QA and perform a final test before deployment on all emails for web browser and email client compatibility, as well as ensure all links, images, subject lines and list segments are correct
Track and provide detailed analysis of email marketing campaigns using email reports and Google Analytics
Support Direct Marketing Manager with execution of test plans to optimize email campaigns
1- 2 years email marketing and B2C experience
Desire to succeed in a fast-paced environment with a lean team and willingness to pitch in on special projects as necessary
Experience with ExactTarget or any other email marketing software provider
Strong quantitative, analytical, and project management skills
Basic knowledge of HTML and CSS
Some design skills would be awesome but not required
SQL knowledge would also rock, but not required
Strong attention to detail with attention to follow-through while being highly organized and efficient with time management skills
Basic knowledge of salesforce
Be able to work with teams cross-functionally and manage outside vendors
Sense of humor and a passion for traveling
BA or BS required
TripIt has a fast-paced and collaborative work environment. Your co-workers are high-impact, low-ego, and have passion for developing products that enable the perfect trip. We are looking for communication professionals with experience in direct marketing, the travel industry, and B2C ? but if you make up for lack of experience with passion and a willingness to learn quickly, you should still apply.
Additional perks include:
Window-filled office in San Francisco's design district (we move to our new office space in June 2014!)
Work-life balance (e.g. remote working, happy hours, and ping pong tournaments)
Most rad co-workers you?ll ever have
Displays passion for & responsibility to the customer
Hires, develops & rewards great people
Displays leadership through innovation in everything you do
Displays a passion for what you do and a drive to improve
Displays a relentless commitment to win
Displays personal & corporate integrity
Concur is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, protected veteran status, disability status, or any other characteristics protected by federal, state or local law. We are committed to hiring and valuing a global diverse work team.
Concur is a dynamic, growing and fast-paced organization. As such, successful employees are able to work in a fast-paced environment, managing multiple priorities often times under tight deadlines. This typically requires working a 40+ hour work week to accomplish performance objectives. With that, Concur offers flexibility as to the specific working hours that may be required or available depending on your role.
Concur is a SaaS company. Employees must be technically savvy with the ability to use the computer/keyboard and telephone to conduct business. The ability to creatively problem solve to our core value of ?Leadership through innovation in everything we do?. Many positions within Concur are customer facing so written, verbal and interpersonal communications skills are required for a majority of opportunities with Concur.
Confidentiality and our core value ?Personal and corporate integrity? are critical components being that Concur is a publicly traded company and working towards building a great, enduring company.
Concur participates in E-Verify to confirm work authorization.
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
||444 De Haro Street |
San Francisco, CA 94107