DIRECTOR, IT OPERATIONS Cardlytics
THIS JOB HAS EXPIRED Category: Technology Services
Location/City: Atlanta, GA
Are you one of those technically proficient and creative individuals who wish they?d had an opportunity to contribute to a major institution in its infancy? If you are, then we can?t wait to meet you! At Cardlytics, you?ll face new challenges every day that will demand new and innovative solutions. Our culture is all about working hard and playing hard in a fun-loving environment.
In this role, the Director of IT Operations will collaborate very closely with multiple functions within the enterprise to build and maintain a scalable, reliable IT infrastructure. The Director of IT Operations will be immediately recognizable as a leader, possessing outstanding communication and interpersonal skills, able to quickly establish credibility and rapport with a broad set of executives and constituencies.
Ensure availability of Cardlytics production systems based on SLA agreements with internal and external clients.
Maintain integrity of Cardlytics data including databases, documents and custom software.
Predict volume of systems growth in relation to client volume and conduct strategic planning of infrastructure needs accordingly.
Assure security and protection of Cardlytics systems from external and internal intrusions. Develop processes and procedures consistent with compliance requirements such as SAS 70.
Provide technical advice and guidance to internal and external clients.
Define and manage projects to improve the IT infrastructure of the organization.
Display strong understanding of the organization?s business strategies and apply knowledge to all IT Operations activities.
Build relationships with all functional areas and manage stakeholder expectations.
Manage and size the IT Operations team as needed to support client growth.
Monitor all Cardlytics systems (production, corporate and client hosted systems), report and escalate failures.
Manage all internal Cardlytics desktop support needs and meet internal clients expectations. Utilize reporting and data to track progress and report results to management.
Skills and Requirements
Bachelor?s Degree or equivalent IT Operations work experience.
10-12 years? experience in IT Operations roles; 5-7 years management experience.
Be familiar with MS SQL 2008/2012, IIS and .NET technologies. Familiar with networking software and hardware as well as storage solutions.
Knowledge of and demonstrated experience in the development and/or infrastructure project lifecycle (e.g., design, development, testing, implementation, etc.).
Ability to build relationships with and influence other functional areas.
Well-developed negotiation skills.
Ability to build consensus.
Detail and big picture orientation.
Organization and time management skills: Operates independently with minimal guidance by management.
Problem-solving skills with ability to perform root cause analysis.
Strong interpersonal skills.
Ability to manage multiple tasks.
Extensive experience in meeting planning, facilitation, and public speaking.
Proficient with Microsoft Office applications.
Professional certifications as appropriate.
Knowledge of current trends in the specific field.
Familiarity with support and troubleshooting of personal computers.
Experience working in the Information Technology, Financial industries, or consulting.
Experience developing process controls for venture companies. Entrepreneurial spirit.
Experience in Data Warehouse management.
Project management and IT infrastructure methodologies: PMP, ITIL, and Six Sigma.
We value our employees? time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits, potential equity for strong candidates, and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
Cardlytics is a game-changing marketing and analytics platform, providing businesses, for the first time, with a timely and complete view of consumer purchase behavior. The company has unmatched, exclusive access to current and historical purchase behavior for nearly 70 million U.S. households, capturing spending across all stores and categories. The Cardlytics platform is built upon historical consumer purchase information, provided securely by its premier network of over 300 financial institution partners, including Bank of America, PNC, and Regions Bank. The company is also the pioneer and leader in the card-linked marketing space, providing both national and local businesses with revenue-generating digital and mobile marketing options, based upon its core analytics platform.
||Atlanta, GA |
THIS JOB HAS EXPIRED