Director of Billing Cypress Care
THIS JOB HAS EXPIRED Reports to: VP of Reimbursement
The Director of Billing reports to the Vice President of Reimbursement and has primary responsibility for the payment to the specialty network, processing of all billing, adjudication of all provider calls and reconsideration requests. In addition, this position has the day to day management of; the Billing, Customer Service, and Payables staff, review and approval of all adjustments and the coordination of communication with Account Management leadership and staff for collection issues with clients. This postion will proactively identify, develop and execute solutions to improve overall effectiveness and efficiency within this Billing area, as well as manage team performance to meet and exceed key metrics.
Areas of responsibilities will include:
? Ensures the timely and accurate billing to HSI Clients
? Ensures and reconciles outstanding invoices from provider network are received such that COGS and Revenue are accurately stated
? Adequately staffs and maintains Provider Customer Service line and operates within established SLAs.
? Ensures the logging and follow-up of all Provider reconsideration requests within established SLAs
? Coordinates with VP of Reimbursement, Controller, and Treasurer to make sure Provider Network for Specialty is being paid within cash management guidelines established by Controller
? Ensures that the Jopari EOB process is providing accurate support for payments
? Assist in the implementation of Systems and Process
? Document all processes through Business Standards
? Acts as the escalation point for all billing and collections related issues, questions and disputes
? Develop, document and maintain key metrics for billing and account reconsiderations
? Ensure 48 hour turn-around time for billing department
? Ensure all calls received by Account Resolution Department are handled and calls returned by end of next business day.
? Ensure to more than a 5% dropped call ratio.
? Creates other reports as needed to monitor financial and operational benchmarks.
? Performs tasks necessary to meet all deadlines and information requirements of the department.
? Participates in strategic planning initiatives for operations
? Other tasks as directed by the Company
? Please note that this task list is subject to change based on the needs of the business. You may be asked to perform tasks that are not expressly defined on this job description
? Provide supervision to all Billing Team leads and direction to all Billing staff members
? Provide for recruitment/hire/fire responsibilities for all Billing staff with coordination through HR and VP of reimbursement
? Provide for counseling as need for all Billing staff as well as annual reviews.
? Leads and motivates team to achieve business objectives and demonstrates care and professionalism with customers
? The successful candidate will have an undergraduate degree or ten years in the healthcare or related industry showing progressive growth
? 10 years experience managing staff of 8 members or more
? 10 years ACD experience
Other key attributes
? Ability to multi-task
? Self motivated
? Ability to work with minimal supervision
? Proven ability to work under stress and meet deadlines
? Ability to evaluate, and recommend process alternatives
Work performed in an office environment.
Job performed while sitting
||2736 Meadow Church Road |
Atlanta, GA 30024
THIS JOB HAS EXPIRED