Director of IT Operations Andera Inc.
THIS JOB HAS EXPIRED Andera, a venture-backed SaaS company, is transforming the way financial institutions acquire customers by providing a unified sales platform to simplify the account opening and lending process across online, mobile, and in-person experiences. We are motivated by the enormous opportunities for technological solutions to legacy problems in the enterprise environment. Nowhere are those opportunities greater than in the paper-based processes of the financial services industry. Remember the last time you applied for a loan or a checking account? Imagine if it was quick, painless, and paperless. Andera makes that a reality.
Andera?s award-winning oFlows SaaS platform allows users to apply for accounts, collaborate with staff members in real time, sign agreements, and submit supporting documentation across multiple channels and on devices with multiple form factors. (http://andera.wistia.com/medias/8895b84e3f)
About the Opportunity
As the Director of IT Operations you will have the opportunity to lead the team responsible for administering and maintaining Andera?s information technology systems. This is a hands on leadership role responsible for managing the day to day operations of Andera?s computing platforms, including server, data archive and storage, databases, middleware, network, and telecommunication systems, as well as applications and systems which directly support Andera?s end-user computing environment.
About the Responsibilities
Work on various IT developmental programs that would help the organization continuously improve .
Responsible for all aspects of the hosted production operations environment and corporate IT service delivery.
Lead and manage a team of operations professionals tasked with managing operations of a world class SaaS platform.
Lead and manage the consolidation of a multi-location production infrastructure resulting from the acquisition of another company.
Lead and manage a team of IT professionals in the efficient delivery of quality corporate IT services.
Establish and manage relationships with 3rd party vendors supporting the production infrastructure and corporate IT services.
Architect, design, implement, and manage state of the art production operations and corporate IT infrastructure, including robust process definition, site monitoring and alerting.
Define, manage to and report on site performance and availability SLAs to customers and internal Andera stakeholders.
Set annual targets related to IT operations and monitor the overall performance of the entire department.
10+ years in the technology field with 5+ years managing production operations and IT infrastructure
Previous experience with SaaS environments
Functional background in Windows and Linux systems administration
Extensive experience in hybrid operating environments (experience with Java- and .Net-based platforms preferred)
Experience managing and working with hosted data center providers and managed services providers
Broad and in depth knowledge of internet protocols and complex networking topologies
Experience with enterprise class database servers and SAN storage
Experience with VMware/virtualization solutions
Experience with security best practices
Experience operating in highly regulated and secure environments is preferred
Must be very strong in project management
Experience with the ITIL framework
Andera is always looking for smart, dynamic, and diverse professionals who share our commitment to innovation and excellence. To learn more about how we are changing the face of banking visit our website, follow us on Linkedin & Twitter, or Like us on Facebook.
||Providence, RI |
THIS JOB HAS EXPIRED