DIRECTOR OF MARKETING COMMUNICATIONS Satmetrix Systems
Satmetrix Systems, Inc. is an experienced partner in deploying successful customer loyalty programs that improve the customer experience and drive financial growth. We combine on-demand technology solutions with best practice expertise to successfully implement programs designed to collect and act on customer feedback. Customer information is collected and distributed in real-time allowing employees to rapidly respond to customer feedback, improving loyalty and increasing positive word of mouth.
Satmetrix is the co-developer of Net Promoter, which is proven by leading companies to be the best loyalty metric to drive financial growth. Net Promoter has gained rapid adoption among business leaders due to its ease of adoption and transformational benefits.
Join Satmetrix Systems, a team of highly qualified people passionate about improving their clients' customer experience to improve loyalty and drive profitable growth. Be part of the team that is leading provider of the next generation customer experience solutions. Satmetrix Systems offers competitive compensation, including health benefits, generous vacation package and stock options. For more information on Satmetrix Systems, see www.satmetrix.com.
Satmetrix?s Director of Marketing Communications has primary responsibility for creating the company?s corporate messaging, and for ensuring consistency of messaging, voice, and brand across all marketing communications to both external and internal audiences. Key responsibilities of the Director of Marketing Communications include:
Creation and ongoing refinement of corporate messaging
Stewardship of corporate messaging, voice, and brand across all external and internal marketing communications
Creation and propagation of strategic narratives and themes through thought-leadership programming, executive speaking program, media, and analysts ? in tight collaboration with PR team
Management of messaging and branding on corporate web site
Planning and execution of corporate advertising/brand awareness campaigns
Creation of corporate collateral, presentations, and assets in collaboration with internal partners, including customer marketing and product marketing teams
Employee and recruiting communications, in partnership with Human Resources team
Liaison to global marketing counterparts, ensuring open communication channels and creation of processes and timelines that take regional needs into account
Our new Director of Marketing Communications needs to be able to thrive in a fast-paced, constantly changing, and very exciting environment. Someone who is accountable to his/her performance and results, and is committed to delivering the best will excel. The ideal candidate for this position will be self-motivated, a big thinker, and strong team player who takes great pride in the quality, precision, and measurable results of his/her work. Required experience and skills include:
Minimum 8 years of experience in marketing or corporate communications at a technology company.
Experience marketing SaaS solution a plus.
Strong writing and editing skills
Skilled at strategic thinking and planning.
A true team player.
BS or BA in English, Communications, Journalism, Business or Marketing. MBA a plus.
All your information will be kept confidential according to EEO guidelines.
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