Director of Marketing Operations Five9
THIS JOB HAS EXPIRED Five 9 is looking for a Director of Marketing Operations to architect and run a world-class revenue engine. The Marketing Operations team is at the core of demand marketing, managing the systems and processes that turn names to leads, opportunities and revenue. This team drives process alignment across sales and marketing (lead management, revenue performance), ensures optimal system performance and data integrity, instills marketing best practices within the team, and provides closed loop and revenue performance analytics to impact marketing investments.
The ideal candidate will have a more than 8 years of experience in technology marketing, marketing systems infrastructure, and best practices for an Enterprise software or CRM products market leader.
Develop and execute the strategy for overall marketing measurement, dashboards/analytics, systems integration and marketing automation. This will include leveraging Marketo, Salesforce, BI and other systems to create a company-wide measurement system for marketing effectiveness, pipeline and revenue performance
Oversee Five9?s marketing infrastructure, systems and processes (i.e. marketing automation, CRM, database, and enabling technologies).
Responsible for system administration, security, integration, user guidelines and ongoing optimization.
Responsible for key sales and marketing processes intended to support revenue growth; i.e. lead management, email marketing, pipeline management, etc.
Manage Five9?s campaign execution process in partnership with the marketing programs and field marketing teams.
Responsible for defining and monitoring optimal execution process and ensuring best practices as well as training/enabling other demand marketing team members.
Develop and implement strategy for data governance (acquisition, validation, augmentation and enhancement). Includes evaluation and selection of various data suppliers and enhancement technologies.
Develop and implement strategy for ongoing control, maintenance and enhancement of existing marketing database: process, standards, access control, documentation, etc.
Must have experience in measurement, dashboards/analytics, systems integration and marketing automation.
Experience with Executing Marketing Campaigns, track record for measurement, reporting and improving campaign performance.
Experience working with a broad range of Marketing technologies like Marketo, Salesforce, BI and other systems.
Deep understanding of sales process and marketing/sales hand-offs
Ability to learn quickly in a dynamic environment and willingness to roll up sleeves and pitch in to support the team
Excellent presentation, writing and receptive listening skills, with the ability to present complex ideas in a concise and objective manner
Team player, able to work with virtual and global cross functional teams
Ability to work within deadlines and in a fast paced, changing environment
Bachelor?s degree in marketing or a related discipline; an MBA or Master?s degree is preferred
||San Ramon, CA |
THIS JOB HAS EXPIRED