DIRECTOR OF NETWORK INFRASTRUCTURE iHealth Technologies, Inc.
THIS JOB HAS EXPIRED PRINCIPAL PURPOSE OF THE JOB
The Director of Network Infrastructure primary role is to provide the delivery of technology and services for all computing environments within iHealth Technologies. Manage a multi-discipline team and coordinate the support of the company?s infrastructure including network, storage, servers, and virtualization technologies across all boundaries and barriers.
ESSENTIAL JOB RESPONSIBILITIES:
Provide leadership and hands on assistance in managing day-to-day operations of technology infrastructure and associated systems
Demonstrate excellent leadership, organizational, and administrative skills with special attention to detail
Stay abreast of emerging technologies and make appropriate recommendations regarding their applicability and implementation
Define best practices, providing direct support and coordinating consulting services with field program staff where required
Define and lead implementation and expansion efforts for all technical support and corporate network projects
Local and wide area network engineering and administration
Telephone and voicemail systems
Remote access systems
System administration including back-up and replication
Directory services and account administration
Messaging systems, IT security, and end user support
Manage physical and virtual server environment
Lead the charge in implementation of new procedures / policies / technology in the Network Infrastructure team - Proactively search for new ways to make our IT Infrastructure world-class
Other Related Responsibilities
Communicates effectively with team and other stakeholders
Balances individual deliverables with team deliverables to meet operational and project responsibilities - delegates appropriately
Demonstrates leadership and inspires trust within the team and across stakeholder groups (PM, IT groups, Business Units)
Provides performance feedback of team members to Director of IT Services
Other duties as assigned
Ability to convert business requirements and project plans to actionable items
Prior health plan operations experience helpful
Communicates with ease up and down the chain of leadership
Provide leadership with both onshore and offshore resources
Proficient with Microsoft Office Suite (Word, Excel, Power Point)
Professional with ability to properly handle confidential information
Ability to work well independently and in a team environment.
Ability to handle multiple tasks, prioritize and meet deadlines.
Ability to work within a matrix organization
Excellent written and verbal communication skills.
Exhibits behaviors consistent with iHT Values.
4 year college degree
6+ years of experience of IT Systems administration:
Backup and Recovery
Installation and Configuration
Security and User Management
Experience with technology infrastructure design and operations
High level of knowledge of Network infrastructure, including servers and network monitoring tools
Experience in the supervision of other IT team members
Provide mentoring for team members
Solid understanding of Microsoft Windows OS and associated products
Understanding of configuration management and control
Strong analytical, troubleshooting, and problem solving abilities
Must be able to sit and use a computer keyboard for extended periods of time
Must be able to lift up to 20 lbs without assistance
Must have ability to positively handle/manage stress, such as high work volume and frequent change
Must be in the office the majority of business hours for staff management
Must be on-call for operational support on a rotating basis with the DBA team
Some after- hours/weekend work required when necessary to meet client or project deliverables
Travel is not required for the position; however, some travel for training or client support might arise.
Must have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones.
Responsible for organization of individual work and enterprise operations team
Manages operational availability for all iHT enterprise services
Active participant in IT Operations and IT Project groups
||Altanta, GA |
THIS JOB HAS EXPIRED