Director of Operations and Engineering edo Interactive.com
THIS JOB HAS EXPIRED About edo
Mission: To transform shopping & saving
Consumers love trying new things and saving money. But the world of saving is cluttered and impersonal ?from coupons to daily deals to mobile wallet technology -- deals lack relevancy and redemption takes a lot of work for both consumers and merchants.
edo provides an easy way to personalize offers and make them automatically available through credit or debit cards and mobile devices. Simply put, edo is the simplest way to connect online advertising with in-store results.
Through our card-linked offer platform, edo Marketplace, edo brings unmatched insight and clarity into consumer spending behavior. This helps marketers, merchants & banks increase loyalty and target new customers with instantly redeemable offers tailored to individual shopping habits.
From an engineering perspective, we value well-designed, test-driven, service-oriented code. We're looking for people who can act decisively on the challenges they're tackling. Our process is small-a agile; we value both usability and technical design, and technical itches do get scratched here. If you have problem solving-skills and interest in working with rich data, we'd love to hear from you.
More about ed?:
Success at ed? requires the following personal attributes:
You have a passion for digital marketing, payments innovation & start-up culture.
You thrive in fast-paced environments, are flexible and able to roll with changing scenarios.
You?re a change agent: see ?ambiguity? as an opportunity as opposed to a hurdle, thrive on challenging yourself to push beyond conventional thinking.
You?re a problem solver: make things happen & work well with others to build constructive & effective relationships
You seek initiative: volunteer readily; undertake self-development activities; seek increased responsibilities; takes independent actions and calculated risks.
You?re detail-oriented, someone who rolls up their sleeves and gets the job done.
The Director of Operations and Engineering is a key contributor to edo?s Platform organization. This position is responsible for leading our infrastructure, support, and command center in developing agile, performance-driven systems and processes. We are looking for someone who has the experience and passion to build world-class engineering and operations team within a rapidly growing environment.
This is an entrepreneurial role in a growing, well-funded, venture-backed startup and report to the Senior Vice President of Product Development.
Primary Job Responsibilities (Other duties may be Assigned):
Build and lead dedicated high performance teams in infrastructure management, client support, and command center operations
Manage day-to-day activities of the operations and engineering teams, including directing staff supporting production computing, network operations, client support, and desktop support
Drive continuous improvement efforts and work to ensure that problems are fixed proactively
Design and develop virtualization services and operations strategy
Manage edo?s support framework utilizing ITIL best practices and manage desktop and client support teams
Lead edo?s IT processes including: change management, security oversight and audits, ISO certification, and SOC audit/certifications
Ensure edo systems, processes, and platforms meet or exceed partner/client SLA commitments
Manage Platform team?s vendor relationships, including vendor evaluations, contract negotiations, and on-going management
At least 10 years of progressive leadership experience in technical organizations, leading operations and support teams
Strong verbal, written, and presentation skills with ability to interact effectively with internal and external business partners.
Strong expertise and knowledge in open source technologies, including: Linux, PostgreSQL, Hadoop, and virtualization
Strong expertise and knowledge in computing hardware and networking technologies
Demonstrated project planning and management skills (PMP certification preferred)
Experience with Agile or Kanban process management
Experience with ITIL service desk management
Ability to think and act strategically and proactively
Bachelors degree in Engineering or Computer Science (or equivalent experience)
For the right candidate edo offers
A dynamic, entrepreneurial culture
Competitive compensation & benefits
||Nashville, TN |
THIS JOB HAS EXPIRED