Director of Operations DataGravity
THIS JOB HAS EXPIRED Job Description: The director of operations will be responsible for implementing an integration plan for the DataGravity appliance with one or more system integrators and suppliers to serve a global market of customers.
Oversee the supply chain for our products to insure adequate supply of quality components that meet performance specifications, including managing schedules for materials flow and availability.
Work closely with Marketing/Sales/Finance to determine forecast
Understand and competitively benchmark product COGS with industry to deliver increased profit to the company
Work with DG infrastructure team to deliver a seamless order, tracking, fulfillment and revenue recognition model for the company. Requires cross functional involvement
Work with integration partner(s) and DataGravity Engineering to design and implement a product integration program to insure a high quality customer experience from initial order to deployment at the customer site. Participate in vendor contract negotiations and closure thereof.
Work with DG support to develop and a field replacement unit (FRU) strategy. Beginning in North America, deliver a comprehensive program to support levels from 4 hour to best effort globally. This includes a process for introduce stocking depots in customer regions.
Deliver a returns process and system for accounting with the customer support team
Proven track record for managing the supply chain for a fast growing company, and working with system integrators to ensure high quality results for the customer.
Excellent communications skills, both verbal and written
Ability to work in a fast pace time, with minimal direction
5-10 years of computer sub-systems manufacturing and operations experience
Demonstrated ability to work in a start-up environment and create process and specifications from the start
Focus on the customer experience is important ? Quality systems tracking
Creative thinker that questions everything
Good communication and presentation skills, both written and verbal
Leads and directs the work of others ? Management experience desirable
Experience with ERP systems is a plus
Technical degree preferred
||Nashua, NH |
THIS JOB HAS EXPIRED