Director of Sales, Product Adoption Cvent

The Director of Sales within the Product Adoption Division will report directly to Cvent's EVP of Sales and Marketing. This Director position requires a dynamic and experienced leader with a strong track record of success in growing inside sales or account management teams and managing them to consistent overachievement. Strong marketing experience is a must. The Director will manage a global team of high performance Associates and multiple processes in the U.S. and India including : 24/7 client service, U.S. based sales and service teams, International sales and service teams, internal back-end service team, customer care inbound support team, and marketing support teams. Entrepreneurial mindset is a must, as the Director will serve as the “CEO of his or her own divisionâ€. Event or hospitality SAAS background is a plus, but not required.

Position Duties

• Directly manage a team of experienced Sales professionals to achieve and surpass individual and department goals
• Facilitate on-boarding and training for new associates
• Coach, mentor, provide feedback and improve the skill set and productivity of the team
• Identify, innovate and execute business ideas to improve division goals and targets
• Initiate, manage, take ownership of strategic dialogues with other teams, including Marketing, Technology, client services, event management division head, and the hotel sales division
• Drive Cvent's Marketing team to identify new markets and formulate strategies to penetrate them and manage research initiatives with the marketing internet research team
• Develop and implement strategic goals and tactical planning for sales organization
• Manage compensation and commission plans for all members of the team
• Innovate and increase cross-selling within the product adoption team to increase revenue of Cvent's Event management and survey solutions sales
• Manage employees performance reviews and career planning
• Ensure relationships with key decision-makers for accounts that will provide new business are continuously developed and relationships are strengthened and grown
• Perform other duties as assigned
• Identify product enhancement requests

Candidate Requirements:

• Bachelors degree required
• Minimum 7 â€" 10 years of relevant professional experience in high performance sales environments; hotel/hospitality or software industry experience highly preferred
• Minimum 5 â€" 7 years of proven experience managing, motivating and developing successful sales teams with multiple processes. Must have experience managing departments with annual quotas with a minimum of 15 reps
• Excellent communication skills (verbal and written)
• Ability to integrate knowledge across disciplines to include cold calling, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function
• Proven ability to identify, target and secure key business relationships
• Ability to identify and define key sales metrics, measure sales process, and create goals that drive growth
• Ability to assess and define optimal sales organizational structure and selling approach
• Ability to evaluate and implement a sales compensation structure that drives growth
• Ability to contribute to the senior management team by participating in planning, resources allocation, and driving growth
• Direct, previous track record of performing high call volume and corresponding talk time, excelling at developing relationships over the phone, consistently achieving or beating quota for individual sales performance
• Very proficient with software packages of Microsoft Office
• Comfortable using online software sales automation products such as Salesforce.com and web collaboration tools like WebEx and Eloqua.
• Must be articulate, organized, detail-oriented, and the ability to multi-task in a dynamic, fast-changing entrepreneurial environment
• Sales and Marketing experience is a requirement
• Ability to travel to Cvent's India office 1, possibly 2, times per year for 3-4 weeks at a time