Charlotte Categories:
Director of Service Delivery Peak 10
THIS JOB HAS EXPIRED
General Description:The Director of Service Delivery (DSD) is a market level executive position, focusing on the consistent and timely execution of service delivery, for the local customer base. The Director of Service Delivery - Market is expected to oversee the market level engineering resources, as they follow processes and procedures, used to deliver contracted Peak 10 services. The DSD will be the local market presence, accountable to customers for all things service related.
Key Responsibilities:
BS is Computer Science, Information Technology or Engineering and over 8 years experience in hosting, IT services, and professional services environments
Previous management of engineering type resources (Support Staff, System Adminstrators, Project Managers, etc?)
Familiar with ITIL v3 Framework for IT Service Delivery
Broad based experience in multiple technology environments including:
Microsoft Server Technologies (IIS, SQL, Exchange, etc?)
VMWare and/or other virtualization technologies- Linux (or other -nix platforms)
Networking and network security administration
Excellent people and proactive communications skillsStrong attention to detail, making and keeping commitments and meeting deadlines
Requirements:
BS is Computer Science, Information Technology or Engineering and over 8 years experience in hosting, IT services, and professional services environments
Previous management of engineering type resources (Support Staff, System Adminstrators, Project Managers, etc?)
Familiar with ITIL v3 Framework for IT Service Delivery
Broad based experience in multiple technology environments including:
Microsoft Server Technologies (IIS, SQL, Exchange, etc?)
VMWare and/or other virtualization technologies-
Linux (or other -nix platforms)
Networking and network security administration
Excellent people and proactive communications skillsStrong attention to detail, making and keeping commitments and meeting deadlines
| Location: | 8910 Lenox Pointe Drive Suite A Charlotte, NC 28273 United States |
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THIS JOB HAS EXPIRED
Peak 10
Investors: Frontier CapitalAll Jobs: at Peak 10
| Web Site: | www.peak-10.com |
|---|---|
| Headquarters: | 8910 Lenox Pointe Drive Suite A Charlotte, NC 28273 United States |
| Industry: | IT Services |
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