Director of Training Retail Solutions, Inc.
THIS JOB HAS EXPIRED About Retail Solutions, Inc (RSi)
Retail Solutions develops and delivers a comprehensive suite of award-winning software-as-a-service (SaaS) solutions that turn Retailer ?downstream data?, such as point-of-sale (POS), supply chain, merchandiser feedback and category data, into actionable visibility into the store and onto the shelf for their suppliers.
Retail Solutions, the largest and fastest-growing company in the Retail Execution Management field, has more experience with processing customer-specific retailer data than any other company. Retailers and consumer product goods (CPG) companies trust Retail Solutions to grow sales, reduce out-of-stocks, improve promotion execution and effectiveness, maximize retail operation productivity and foster collaborative relationships in the retail industry to improve product availability for the end-consumer.
Retail Solutions serves more than 300 CPG Companies, including nine of the top ten global consumer goods companies, and processes data from more than 30 leading retailers in the Americas and Europe.
Retail Solutions is headquartered in Mountain View, CA and has offices in Cranston, RI, Bentonville, AR, Paris, France and Shanghai, China.
Director of Training Job Description
Architect a state-of-the-art training program for internal processes and external product and application support. Internal training will focus on developing and standardizing training methodologies and materials across all functions of the organization. External training will focus on capturing the voice of the customer and delivering an innovative suite of training materials and forums that meet customer demand in a scalable capacity.
Institute consistent, efficient internal training processes that accelerate new employee development and reduce communication errors
Create an internal library of knowledge documentation that is relevant, accessible, consistent, current, and maintainable
Determine the most effective training mediums that will increase user adoption and enable the users to capitalize on business opportunities
Implement best practice webinars on solving supply chain business problems
Develop an online user community that is managed internally but enables external users to collaborate and provide support in a secure environment
Develop web-based user guides that compliment functional videos
Manage training team that is responsible for the execution of the training deliverables
Skills and Experience Required:
Bachelor?s Degree required, Master?s Degree preferred
5+ years of experience developing and delivering training projects
Expertise in adult education learning principles
Strong verbal and written skills
Expertise in managing training products in a variety of formats, including seminars, workshops, and webcasts
Advanced knowledge of Microsoft Office, including Microsoft Project
Retailer or CPG experience preferred
Work independently and in a team environment
Experience working in software-as-a-service (SaaS) environment
||Minneapolis, MN |
THIS JOB HAS EXPIRED