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Director of Training Retail Solutions, Inc.
THIS JOB HAS EXPIRED
Architect a state-of-the-art training program for internal processes and external product and application support. Internal training will focus on developing and standardizing training methodologies and materials across all functions of the organization. External training will focus on capturing the voice of the customer and delivering an innovative suite of training materials and forums that meet customer demand in a scalable capacity.Primary Responsibilities:
Institute consistent, efficient internal training processes that accelerate new employee development and reduce communication errors
Create an internal library of knowledge documentation that is relevant, accessible, consistent, current, and maintainable
Determine the most effective training mediums that will increase user adoption and enable the users to capitalize on business opportunities
Implement best practice webinars on solving supply chain business problems
Develop an online user community that is managed internally but enables external users to collaborate and provide support in a secure environment
Develop web-based user guides that compliment functional videos
Manage training team that is responsible for the execution of the training deliverables
Skills and Experience Required:
Bachelor?s Degree required, Master?s Degree preferred
5+ years of experience developing and delivering training projects
Expertise in adult education learning principles
Strong verbal and written skills
Expertise in managing training products in a variety of formats, including seminars, workshops, and webcasts
Advanced knowledge of Microsoft Office, including Microsoft Project
Retailer or CPG experience preferred
Work independently and in a team environment
Experience working in software-as-a-service (SaaS) environment
| Location: | Mountain View, CA United States |
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THIS JOB HAS EXPIRED
Retail Solutions, Inc.
Investors: Bessemer Venture Partners, Venrock AssociatesAll Jobs: at Retail Solutions, Inc.
| Web Site: | www.retailsolutions.com |
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| Headquarters: | 00000 United States |
| Industry: | Retailing / Distribution |
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