Director, Product Management Newgistics
As the Director of Product , you are a pragmatic visionary who can translate business into innovative, scalable technology solutions to help drive the future direction of Newgistics e-commerce solutions and services. You will be responsible for driving quality and enabling technical innovation for our E-Commerce, Fulfillment, and Delivery & Returns businesses. You are expected to recruit top talent and manage evolving / complex demands, including handling multiple projects with dependencies on other internal teams. You will set and deliver on aggressive goals for adoption, operational performance, feature delivery, and driving revenue opportunities.
You will interface extensively with the Executive Management Team and will direct Product Management activities within the context of the overall corporate plan to meet company objectives. You will manage lifecycles and product positioning in the market place through the identification of customer needs, customer feedback, customer usage, operational data, market research, and competitive/market trends. You will act as a technical advisor for specific product(s); will initiate and foster relationships with Technology, Finance, Marketing, Sales, and other groups to develop new products and/or enhance functionality of existing product(s) and/or product line(s); and will ensure successful product releases based on corporate priorities.
--Leads the Product team in identifying new product opportunities across E-Commerce, Fulfillment, and Delivery & Returns businesses
--Determines strategic product line decisions by evaluating competitors' products and market trends
--Interacts with customers, prospects, and client user groups to gather product requirements for new services and enhancements to existing products
--Provides a clear vision and compelling leadership to all product stakeholders on product strategies and solutions to business problems
--Translates strategic product direction into clear product objectives and roadmaps
--Develops product segmentation and positioning strategies
--Develops product management plans by preparing business cases, product strategy definition, profit/loss projections, and market requirement documents
--Performs priority and impact analysis for product development and enhancement initiatives
--Researches, evaluates and recommends product packaging/bundling/pricing alternatives and third-party partnerships to Executive team
--Manages and improves processes by championing process improvement initiatives within or across applicable business units and within Product Management
--Seeks and follows through on opportunities to improve inter-team relationships and understanding
--Acts as a Product Management representative to key customers by providing thought leadership on solutions to business problems
--Act as the subject matter expert for product documentation and training
--Communicate retail planning product strategies and direction in a compelling manner
--Cares for and develops key customer and industry relationships by conducting customer and prospect needs research and maintaining key industry contacts
Supervisory Responsibilities: Y or N?
--3-5 years experience working with Retail Commerce Platforms/Solutions required
--1-3 years experience working with Fulfillment and Logistics products preferred
--7+ years of progressive experience in technology Product Management
--Demonstrates superior leadership skills that drive organization toward the achievement of consistently high performance standards in strategic planning and Product Management.
--Provides strong thought leadership in the area of Ecommerce and communicates effectively with internal and external executives and clients.
--Strong sense of urgency and the ability to embrace and maximize a changing landscape
--Excels in an innovative and collaborative environment.
--Extensive process knowledge, planning abilities, problem solving, and organizational skills.
--Builds strong interpersonal relationships and motivates cross functional teams to operate in a cohesive manner.
--Quantitative expertise in conducting business analysis, utilizing economics, financial statements, and statistics.
--Excellent verbal and written communication skills.
--Ability to effectively interact with executive teams
--Excellent communication, presentation, and analytical skills
--Outstanding people management abilities
--Bachelor's degree in Computer Science, Business, or Supply Chain with MBA preferred
Newgistics is a special place to work, and now is an especially exciting time to join us. At Newgistics, we take great pride in what we do for our customers, trust each other to do an outstanding job, and enjoy the camaraderie of our colleagues. And our company continues to experience rapid growth.Investors: Austin Ventures All Jobs: at Newgistics
|Headquarters:||2700 Via Fortuna|
Austin, TX 78746
|Industry:||Retailing / Distribution|
|Company Profile:||Parcel returns and e-commerce shipping pioneers.
Newgistics was founded in 1999 with a simple goal. It was the dawn of the e-commerce age, and we set out to develop a better process for returning products ordered online. Little did we know that our work to improve e-commerce shipping in this way would help to create the modern postal-based returns process. However, after developing Newgistics SmartLabel technology, we collaborated with the U.S. Postal Service to establish its Parcel Return Service program-now used by shipping companies across the country.
Trusted shipping solutions.
After establishing ourselves as a parcel returns leader, we then applied the same quality-driven process and technological expertise to outbound delivery and freight services. Today, the Newgistics SmartLabel is widely recognized as the premier customer returns technology. Newgistics processes more than 50 million small parcels each year through our nationwide network of SmartCenter facilities. We also offer Canada delivery and return solutions for U.S. merchants with customers north of the border. And we are the trusted shipping partner to top brands in industries including direct-to-consumer retail, fulfillment, manufacturing and communications.
Expect more from your package shipping company.
What sets Newgistics apart from ordinary shipping companies Our residential delivery and return solutions are specifically designed to provide:
--Better consumer shopping experiences - by offering greater customer convenience and ensuring parcels arrive in peak condition
--Greater customer retention and efficiency - with our Transit Triggers- shipment notification service, which empowers you to use on track delivery service data to improve customer and internal communications
--Higher customer satisfaction and lower inbound call-center volume - with our 360 shipment visibility
--Simplified shipping - by reducing your sorting and paperwork requirements and providing technology that helps you manage the process more efficiently
--Peace of mind and help whenever you need it - thanks to our intensive client support system
Even with all these advantages, Newgistics enables you to cut shipping costs by up to 40. It's all part of the Newgistics approach to shipping: recognizing that your success is essential to our own.|
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