Director, Production Operations Linden Lab
THIS JOB HAS EXPIRED Responsibilities:
Help set and meet business performance objectives including product performance levels, service uptimes, and SLAs
Creation, review, and implementation of policies and procedures for the operations and engineering teams
Build and strengthen Release and QA teams through hiring, mentoring, and performance management.
Develop and manage vendor relationships for relevant areas.
Work with senior staff to develop operational and product budgets
Must be able to work in a flexible Agile based development environment
Strong skills working in a Unix/Linux environment
Skill in business and operational reporting a plus
Ability and experience working with virtualized and/or cloud based environments such as AWS.
A background in software, systems, and/or network engineering required
Education & Experience:
5 years of experience leading diverse highly engaged teams.
Experience managing consumer services in a 24/7 environment
Strong skills in communicating requirements and plans to both technical and nontechnical audiences.
Experience working with and leading distributed and remote teams a plus.
Experience managing QA and/or Release teams and their processes.
||1100 Sansome Street |
San Francisco, CA 94111
THIS JOB HAS EXPIRED