Director,Program Management - Digital and eServices InComm Holdings
THIS JOB HAS EXPIRED Overview:
Giftango, a fast growing worldwide leader in developing and delivering digital prepaid sales and promotions technology via web, mobile, and social media technologies, is in search of a Director, Program Management to help us grow our Digital and eServices business. We are expanding our team and this new role will be responsible for maintaining high levels of customer satisfaction and growing existing client business through the development and execution of promotional, marketing and merchandising programs with our retail, dining, entertainment, and travel/hospitality clients.
Giftango is an industry-leading prepaid technology subsidiary of InComm, a global leader in prepaid card and transaction technologies, products and services including gift, wireless, games, long distance, music and reloadable debit cards. Giftango is leading the evolution of digital prepaid sales, promotions, and payments across web, mobile, and social technologies. Founded in 2005, we are entrepreneurial at heart, employee focused, believe that continuous innovation is core to our business, and that building quality ?Software as a Service? solutions for our clients will drive our success. Giftango offers a fast paced rapid growth company environment and significant opportunities for career growth. If you believe in a ?work hard, play hard? philosophy and are excited by the thought of being part of an organization that?s in the middle changing how consumers digitally interact with their favorite places to eat, shop, play and stay, Giftango is the place for you.
Ensuring success of new client and product launches by coordinating with the implementation project manager and escalating issues as necessary.
Consulting with clients to understand their goals and requirements related to the sales, promotion, use, and delivery of digital prepaid services.
Collaborating with clients to develop and execute on multi-channel product and service launch and ongoing marketing programs.
Owning the client relationship, identifying, and recommending additional products and services to client portfolio based on client needs.
Ensuring high levels of customer satisfaction by serving as the day to day contact for issue escalation and resolution.
Candidates should have a minimum of 10+ years of relevant account management or multi-channel (online and offline) marketing and merchandising of B2C technology related products and services.
Experience working with salesforce automation and Microsoft Office tools (Word, Excel, Powerpoint, Outlook, etc.).
Proven and quantifiable track record of success.
Bachelor?s degree and 20-25% travel required.
Virtual based position
An MBA or equivalent experience in b2c retail, payment, gift card, or mobile advertising and marketing.
The ideal candidate will be consultative, creative, and a strong communicator with the ability to build exceptional relationships and grow business. Our environment is fast-paced, and requires someone who is flexible, detail-oriented, and comfortable working in a team environment.
A successful track record of developing, managing, and growing revenue; a strong business acumen; and excellent analytical skills.
||Portland, OR |
THIS JOB HAS EXPIRED