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Divisional Controller Responsys
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A job at Responsys is not only a fantastic career opportunity but an opportunity to be a part of something big!Responsys is the leader in Interactive Online Marketing and recognized by Forrester as the market leader 6 years running. Responsys Interact Suite provides customers with a powerful, comprehensive set of integrated applications to design, define, execute, manage and refine Cross-Channel Lifecycle Marketing? campaigns across all key digital interactive channels including email, mobile, social and the web.
The Divisional Controller is the Finance focal point for our Professional Services organization. In this role, you will provide planning and analytical support to the Professional Services organization, which includes the development of the annual Plan, periodic forecasts, and the on-going review of actual vs planned results, including bookings and the entire Professional Services P&L. Additional areas of focus include the development and enhancement of: a) management reporting and analytics in support of the Professional Services organization, and b) financial elements of Professional Services-oriented processes. The scope of responsibilities also includes ad hoc analyses and the critical review/approval of Professional Services deals.
This is a senior role that requires a proactive approach (e.g., identify and prepare analyses that will facilitate decision-making within the Professional Services organization) and the ability to function at a high level with little supervision, To succeed in this role, the manager must be able to effectively interact with all levels of the Professional Services organization and quickly understand the Responsys business model and the specific role of Professional Services within the overall Responsys environment.
Responsibilities
Create and manage Professional Services operations dashboard to create visibility on key metrics to executive team, and Professional Services management.
Track pipeline of new Professional Services work from new business and installed base customer. Monitor pipeline by region and by functional discipline.
Track utilization by client & by department, as well as client profitability. Use this data to determine with managers the root causes for performance issues and put in place appropriate remediation.
Assist managers in workforce planning based on utilization metrics and current pipeline forecast.
Forecast PS revenues and review and analyze forecast variances.
SOX process owner for enforcing and monitoring internal controls related to the PS organization.
Ensure time cards are entered promptly and time is recorded against the appropriate projects.
Development of Financial Plans (annual and long range), including complete Professional Services P&L as well as bookings.
Weekly update of Professional Services bookings and revenue forecasts.
Monthly update of Professional Services P&L forecast Business Process Re-engineering .
Focus on redesigning core business processes for greater speed and lower cost.
Qualifications:
BS/BA in Finance, Accounting, or Economics; MBA preferred .
5-10 years of relevant experience in a Corporate Financial Planning and Analysis role, ideally with direct experience in support of a Consulting organization.
Willingness and ability to span a broad range of responsibilities, from strategic planning with Senior Management to detailed data analyses and involvement in recurring processes (e.g., financial close).
Demonstrated success in managing and completing projects that include dotted line relationships to cross-functional resources.
Demonstrated ability to perform at a high level in a fast-paced, rapidly evolving environment.
Must be a self-starter and have a strong attention to detail and the ability to handle many different projects simultaneously.
Professional Services or Agency experience is a plus.
| Location: | San Francisco, CA United States |
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THIS JOB HAS EXPIRED
Responsys
Investors: Accel Partners, Foundation Capital, Redpoint Ventures, Sigma PartnersAll Jobs: at Responsys
| Web Site: | www.responsys.com |
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| Headquarters: | 900 Cherry Avenue Fifth Floor San Bruno, CA 94066 United States |
| Industry: | IT Services |
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