Domain Operations Developer MarkMonitor
THIS JOB HAS EXPIRED As the global leader in online brand protection, MarkMonitor uses a SaaS delivery model to provide advanced technology and expertise that protects the revenues and reputations of the world's leading brands. In the digital world, brands face new risks due to the web's anonymity, global reach and shifting consumption patterns for digital content, goods and services. Customers choose MarkMonitor for its unique combination of industry-leading expertise, advanced technology and extensive industry relationships to preserve their marketing investments, revenues and customer trust. Learn more at www.markmonitor.com.
The Domain Operations Developer is responsible for domain operations tools development, database updates/maintenance (where applicable), DNS system database (where applicable) for domain name products and services. The Domain Operations Developer requires extensive knowledge of domain name products and systems and will also provide support, direction, tool development and knowledge to other Client Service Managers.
system for action items. Perform audit of previous days work to ensure updates completed accurately and correctly. Includes database updates and overall tracking of open issues.
Overseeing the project development and management of several product initiatives related to the domain product that may or may not integrate with current platform. These include, but won?t be limited to who is parser, SSL Cert API, domain appraisal and domain sales platform and strategy for aftermarket, as well as tools for day to day use by Client Service Organization.
Develop and maintain domain acquisition database to capture historical and alias account information.
Identify and communicate areas of product improvement and enhancement.
Ability to learn software programs quickly to utilize them within the position
Back up Hostmaster and Level2 Support / Experience with DNS
Establish and maintain exceptional relations with internal engineering resources and Operations staff.
BS CS or equivalent experience
Excellent verbal and written communication skills cross departmentally and with clients.
Excellent organization, management and decision-making skills.
Ability to analyze data at very fine level of detail.
Understanding of importance and urgency of client s needs.
Technical knowledge and experience with database management.
Ability to debug situations and offer creative and reasonable solutions.
Ability to work independently with little direction.
||45 Fremont Street |
San Francisco, CA 94105
THIS JOB HAS EXPIRED