Domain Services Manager MarkMonitor
Domain Services Manager - JREQ012787
MarkMonitor, the world leader in enterprise brand protection and a Thomson Reuters Intellectual Property & Science business, uses a SaaS delivery model to provide advanced technology and expertise that protects the revenues and reputations of the world's leading brands. In the digital world, brands face new risks due to the web's anonymity, global reach and shifting consumption patterns for digital content, goods and services. Customers choose MarkMonitor for its unique combination of industry-leading expertise, advanced technology and extensive industry relationships to preserve their marketing investments, revenues and customer trust.
As a Domain Services Manager, you will manage all aspects of MarkMonitor?s Domain Services including, but not limited to, Anonymous Acquisitions, Domain Sales, UDRP, and dotBrand management. The Domain Services Manager will take multiple client-facing projects from inception through delivery, ensuring all required milestones and deliverables are completed as communicated. The ability to work and achieve desired goals with minimal supervision is critical.
Act as a single point of contact for all aspects of a project?s lifecycle to both internal and client contacts who will be involved in different aspects of the project.
Work independently with clients and partners to understand requirements and to develop both high-level and detailed project plans which will be used to guide the projects to successful outcomes.
Build strong, collaborative long-term working relationships with both internal and client personnel.
Effectively communicates with individuals in varying levels of an organization, including executive management.
Set and continually manage project expectations with team members and other stakeholders.
Delegate tasks and responsibilities to appropriate personnel and third party partners.
Work with international clients which will require schedule flexibility in order to interact with clients in different time zones.
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.
About the IP & Science Business of Thomson Reuters
The IP & Science business is a global provider of information solutions to assist professionals at every stage of research and development and ensure they maintain and extract maximum value from their intellectual assets.
IP & Science is part of Thomson Reuters (www.thomsonreuters.com), the world's leading source of intelligent information for businesses and professionals. Scientific information solutions can be found at www.thomsonreuters.com.
4 years related work experience in a company or department with a heavy emphasis on delivering technology services
Bachelor?s degree or higher required
Good understanding of contract management and negotiation, accounting and business management practices
Experience managing projects with both internal and external dependencies
International business experience and foreign language skills preferred
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one ? collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance ? and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. ThomsonReuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit careers.thomsonreuters.com.
More information about Thomson Reuters can be found on thomsonreuters.com.
According to the U.S.Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2014 fiscal year (October 1, 2013-September 30, 2014).
Accommodations for disabled applicants:
ThomsonReuters makes reasonable accommodations for disabled applicants, including disabled veterans. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at 888-539-8880. Please note this number is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. In locations outside of the United States, please reach out to your local Thomson Reuters office. A full list of our office locations and contact information can be found at http://thomsonreuters.com/about/locations.
Job: Customer Service & Support Family Group
Primary Location: United States of America-Idaho-Boise-USA-Boise-391 N. Ancestor Pl
Organization: IP Mark Monitor
Education Level: None
Job Type: Standard
Shift: Day Job
||Boise, ID |