Driver Services Representative Coyote Logistics
As a Driver Services Representative at Coyote Logistics you will focus on the customer service aspect of the business. Whether it be recognizing issues before they occur or fostering relationship growth with our many callers, you will be an integral part of our exponential growth.
A Driver Services Representative is responsible for the 15,000+ calls daily from drivers calling into the Coyote Logistics Driver Line. They?re responsible for getting the drivers from the pickup to the delivery and helping with every problem in-between. Drivers want to talk to someone who can provide information, offer solutions to their problems, and most importantly, be a friendly voice on the line.
Don?t know anything about logistics? Don?t worry! We have a training program that includes industry and system training. All you need to bring with you is your great attitude and customer service experience!
We are looking for full-time and part-time employees. As we run a 24/7 operation: we staff first shift (8am-5pm), second shift (4pm-1am), third shift (11pm-8am) and also part-time (less than 30 hours/week). Part-time hours are on an as-needed basis and can be worked around the schedule of the employee as it coincides with our busy times.
We offer an industry-leading opportunity, including:
Competitive hourly wages
Comprehensive benefits package (full-time)
401(k) plan (full-time)
Flexible spending account (full-time)
Casual dress and Coyote Fridays
Coyote is looking for the following skills:
High School Degree or equivalent
Effective communication and customer service skills
Enthusiasm and high energy
Extreme multi-tasking ability
Attention to detail and confident decision making skills
Work hard - Play hard attitude
Bilingual/Multilingual capabilities encouraged to apply (We are currently focusing on Spanish speakers, but any other language proficiency is welcome to apply.)
||Alpharetta, GA |