ECommerce Product Manager - Outdoor Recreation BioLite Inc.
THIS JOB HAS EXPIRED HOURS: Full-time
LOCATION: Brooklyn, New York
REPORTS TO: Director of Marketing
COMPENSATION: Salary is competitive with other early-stage startups, including benefits.
BioLite is a funded startup that develops; manufactures and markets distributed energy solutions for offgrid communities around the world. Our first products are clean-burning, wood fueled cooking stoves
capable of converting their own waste heat into electricity to charge electronic devices. Our business
serves two distinct markets, 1) developing world families living in energy poverty, and 2) outdoor
enthusiasts seeking fuel-independent cooking and charging.
OPPORTUNITY TO MAKE AN IMPACT:
BioLite is looking for an experienced self-directed eCommerce manager to streamline and maintain a
robust selling platform for direct sales. This is a unique opportunity to join a fast-moving startup with both
a technical and creative environment in the heart of Brooklyn. Please apply if you have prior experience
managing an eCommerce retail store, and coordinating fulfillment logistics, while overseeing customer
service personnel. You will have the opportunity to work among a dynamic team and aid in the growth of
our company as our product line expands in the year ahead.
? Online Store Operations ? Oversee the online sales, eCommerce platform, and optimize the
usability of the shopping cart interfaces. Manage on-line product inventory, images, availability
messaging (backorder, ship-to dates, etc.), and content on daily basis. Monitor KPI and ensure
analytics and proper coding is provided for each product.
? Merchant Gateway ? Maintain and track gateway and merchant accounts. Resolve financial
complications. Analyze transactions and reconcile data with product inventory.
? Fulfillment and Logistics ? Coordinate with the fulfillment center and shipping carriers to ensure
the flow of product to individual customers globally is accomplished. Monitor financial transactions
as relates to contracted shipping companies and fulfillment centers. Manage returned product
and disposition. Resolve shipping discrepancies, as necessary.
? Customer Service Participation ? Work with Customer Service Associate to manage daily
interactions with individual customers relating to all aspects of their transactions. Use qualitative
feedback and quantitative analytics to identify opportunities for site improvement.
QUALIFICATIONS AND EXPERIENCE REQUIRED:
? 2-4 years in eCommerce development or relevant consumer-facing websites
? Fulfillment and logistics coordination experience
? Excellent communication skills and ability to interface with multiple business units, third party
vendors, and customers
? Web optimization experience with an online retailer? General hands-on knowledge of PayPal, Authorize.Net, or comparable merchant account
? Able to manage multiple projects, work independently, set priorities, and meet deadlines
? Accountability, sense of humor, proactive nature and work ethic ? startup experience a plus
? Full understanding of front end and back end web technology and storefronts
? Ability to turn analytics and financial data into actionable tasks
? Experience in SEO, API integration, batch scripts, and HTML
? Competent in Excel, CSV, & Word files
? 3PL experience
? Experience with online analytical and reporting tools
||Brooklyn, NY |
THIS JOB HAS EXPIRED
Half the planet still cooks on indoor open wood fires and the toxic smoke they emit kills nearly 2 million people every year, twice as many as malaria. Previous efforts to address indoor smoke with clean cookstoves have failed to achieve the smoke reductions necessary to protect health and have also failed to catalyze consumer demand due to minimal functionality beyond that of a traditional open fire. BioLite has developed an advanced, affordable, clean burning stove that combines unprecedented emissions reductions with economically valuable electricity generation.
Our first products are capaInvestors: Acumen Fund
, Rose Park Advisors LLC
, White Road Investments All Jobs: at BioLite Inc.
|Headquarters:||65 Jay Street|
Brooklyn, NY 11201
|Industry:||Cleantech / Energy|
|Company Profile:||ABOUT BIOLITE:
BioLite is a dynamic social enterprise that develops, manufactures, and markets consumer energy products for off grid communities around the world. The company creates breakthrough cooking, charging, and lighting solutions for both outdoor enthusiasts as well as rural families living in energy poverty. It is the recipient of numerous awards including the St. Andrews Prize for the Environment, Popular Science Best of What's New, Nokia Health Tech Awards, and Fast Company Innovation by Design Awards. Headquartered in Brooklyn, NY, the company was founded in 2009 by Jonathan Cedar and Alec Drummond. It is a proud member of the Global Alliance for Clean Cookstoves.|
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