Education Consultant - VMS Peopleclick
THIS JOB HAS EXPIRED
The primary function of the VMS-BOXI Education Consultant is to generate revenue by presenting VMS & BOXI application training and/or services and to facilitate functional use of systems by customers. Conducts BOXI consulting to include report design, development and analysis along with technical training courses for customers and/or employees in the use of complex situations for multiple products. Interacts with customers and functional organizations to develop specifications for VMS & BOXI consulting & course content, including providing software consultation, technical support, training and report writing..
? Provide pcustomer consultion by designing, creating,running, and analyzing BOXI reports.
? Provide customer consultation, by determining customer needs, evaluating and recommending new hardware and software solutions, and/or isolating problems. In addition, provide advice on workflow, data structures and training strategies.
? Provide on-site training, by demonstrating system functionality, describing how the system and each of the applications work, and explaining how application set-up can affect system performance.
? Participate in reviewing current VMS & BOXI training curriculum and service offerrings by suggesting areas for enhancement and change in training documentation and outlines. Also participates in writing and preparing training manuals.
? Develop and update training material, by assessing customer?s needs and previous training material, writing educational material and ensuring material meets training requirements.
? Provide pre-sales support, when needed, by answering technical questions from prospects and showing system features in demonstrations.
? Minimum 5 years experience with BOXI report design, creation and analysis
? Experience in technical consulting & implementation or customer service a plus.
? Minimum 5 years experience in vendor management systems.
? Demonstrated experience in conducting classroom and remote training.
? Skilled writing ability for training program development and report writing.
? Knowledge of and experience with software product training methodology.
? Strong experience across the entire ADDIE model.
? Solid problem solving skills as well as interpersonal, organizational, and communication skills.
? Perform as team leader as well as player.
? Strong presentation skills.
? Familiarity with the following programs used in a personal computer is a plus: Windows, Word, Excel, Corel Draw, MS Access, Captivate, MS Powerpoint, Adobe Framemaker.
? Excellent communication skills (both written and verbal).
? Ability to work independently and set own priorities.
||Two Hannover Square |
Raleigh, NC 27601
THIS JOB HAS EXPIRED