Education Services Trainer Fieldglass
What We Do:
The Fieldglass Vendor Management System (VMS) allows organizations to better procure and manage their flexible workforces, including contingent labor, independent contractors and services managed through Statements of Work. Leading companies rely on Fieldglass to gain visibility into complex services spend, improve worker quality, enforce corporate and external compliance and realize greater contingent workforce program efficiencies.
What Sets Us Apart:
Fieldglass was ?born cloud?. As one of the forerunners of today?s highly successful cloud delivery model, Fieldglass has been a Software-as-a-Service application since its start. At a time when many buyers were using behind-the-firewall ERP applications to manage their non-employee workforce, this VMS industry first is now the industry standard.
In addition to being one of the first to use a cloud delivery model:
We are the VMS market leader in global spend and have held the industry?s highest customer satisfaction rating for three consecutive years.
We hold accolades such as the Chicago Innovation Award, Brill Street Top 50 Employers for Gen Y and 2012 E&Y Entrepreneur of the Year!
We work with the world?s leading companies, including AIG, Verizon, GlaxoSmithKline, Johnson & Johnson, CVS, United Airlines, Panasonic, Rio Tinto, Salesforce.com and many, many more.
Our rapidly growing global workforce of more than 350 employees has an entrepreneurial spirit and knows what it takes to get things done. We are accountable, innovative, and intellectually curious! We are the best at what we do; passionate about the work we do, and make great friends along the way.
Education Services Trainer
As a Trainer at Fieldglass, you will be responsible for organizing and delivering training sessions to both internal and external audiences. Training sessions include how to administer, using the Fieldglass application, and a variety of additional topics. Sessions are conducted in multiple styles such as traditional classroom training and web based courses. Also, as a content developer, you will design, develop, and maintain content that will support training initiatives and serve as a source of knowledge for Fieldglass employees, partners, and customers. Responsibilities include:
Schedule and manage logistics (registration, capacity planning, and communication) for training classes
Conduct training classes for Fieldglass employees, partners, and customers. Class size may range from 6 to 20 participants
Conduct presentations and webinars. Session size may range from smaller targeted audiences (6-10 participants) to large scale public sessions with over 100 participants
Evaluate training and provide feedback for improvements
Maintain knowledge of the Fieldglass application through self-study, testing, and research
Provide support for employees for new application functionality
Prepare and maintain and improve training materials
Ensure the quality and consistency of course content throughout its life cycle
Assist with the design and development of content in the form of Word documents, PowerPoint presentations, and eLearning programs
Interview subject matter experts to understand and document features and functionality of the Fieldglass application
Maintain existing documentation based on application releases and enhancements
Adhere to style guides, templates, and all documentation standards
Work independently to test and document application features
Manage multiple assignments simultaneously
Provide regular status updates to manager as well as project sponsors, stakeholders and subject matter experts
Additional tasks as assigned by management
We?re Looking For:
A Bachelor?s degree in Business Administration, Computer Science, or related course of study
Exceptional public speaking and classroom management skills
3-5 delivering software training classes
3-5 years of experience creating instructional documentation
Experience with Fieldglass or other VMS application
Contingent Workforce Management/Managed Service Provider industry experience
Highly skilled in MS Office products
Excellent organizational, follow-up, communication, analytical and problem solving skills
Moderate travel, potentially up to 50% including international destinations as required
What You?ll Get:
At Fieldglass we offer many great perks such as casual dress, generous paid time off, charitable activities, stocked kitchens, great healthcare coverage, an annual global employee meeting you won?t forget, plus the occasional office beer cart, and more! In addition, Fieldglass offers a 10% target bonus.
||125 South Wacker Drive |
Chicago, IL 60606
Fieldglass is committed to providing intelligent solutions that help companies successfully acquire contingent workers, services and direct hires. Investors: Madison Dearborn Partners All Jobs: at Fieldglass
|Headquarters:||125 South Wacker Drive|
Chicago, IL 60606
|Company Profile:||An industry-leader, Fieldglass recognizes the changing organizational landscape and complex challenges that global enterprises face today. With that in mind, coupled with years of technology expertise, Fieldglass delivers award-winning InSite software to meet client needs and exceed their expectations.
InSite is the first unified technology platform that allows hiring managers, human resources personnel, staffing companies, or others to utilize one integrated resource for the entire acquisition process of all human capital. Clients find that InSite helps enforce compliance, improve service quality and gain control of complex services spend. Used by Global 2000 companies such as Allstate, GlaxoSmithKline, Johnson & Johnson, Metavante, Verizon Wireless and Wyeth, Fieldglass clients span industries including financial services, healthcare, pharmaceuticals and telecommunications. Passion, commitment, and relentless pursuit of customer satisfaction has earned the company an unparalleled client retention rate since its founding.
Founded in 1999, Fieldglass is headquartered in Chicago, Illinois with technology development offices in Naperville, Illinois, and Mumbai, India. Led by driven, experienced executives, the company includes a highly-skilled, talented staff dedicated to serving its clients and continuing to develop the best solution in the marketplace.|
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