Email Deployment Specialist ExactTarget
THIS JOB HAS EXPIRED DescriptionABOUT ET
We?re a global Software-as-a-Service (SaaS) leader serving thousands of the world?s top brands, while remaining a fun and fast-paced company that encourages passion and creativity on a daily basis. As we?ve grown, with offices from Sao Paulo, Brazil to San Francisco, Munich, Germany to Sydney, Australia, we?ve retained our small-company atmosphere where employees are encouraged to share ideas and make them realities. By partnering state-of-the-art technology and dedicated leadership with the best and brightest employees in the industry, ExactTarget fosters a culture of constant innovation and growth. Consistently ranked by employees as one of the ?Best Places to Work,? we encourage you to find out what being ?ORANGE? is all about!
ABOUT THE POSITION
The Deployment Specialist works within the ExactTarget Services team to provide support to customers in the deployment of their email campaigns and related landing pages. This role executes the process of email campaign deployment and is focused on subscriber segmentation, executing test sends, preparing the final subscriber list and scheduling the deployment in the ExactTarget application. In addition, the Deployment Specialist will prepare customer assets for handoff to other team members and document customer specific processes and work instructions.
?Collaborate with members of the ExactTarget Campaign Solutions team to manage, create and deploy campaigns on behalf of ExactTarget clients by executing tasks related to audience segmentation, email scheduling and email sending.
?Specific tasks include:
?Managing subscriber data, import and segmentation using a combination of ExactTarget tools and database queries.
?Scheduling deployments in the ExactTarget application and providing completion communications to the client
?Conduct quality assurance reviews and other activities to ensure the accuracy and timeliness of email deployments.
?Monitoring the campaign post-deployment to validate completion.
?Develop robust campaign documentation, including customer specific work instructions.
?Prepare customer assets for hand off to other team members
Requirements?BA/BS in Computer Science, Computer Information Technology, Management Information Systems, Communications or related field; or equivalent experience with demonstrated proficiency.
?Experience with the retrieval and uploading of data files to/from multiple systems and environments.
?Strong knowledge of Microsoft Office.
?Knowledge of SQL fundamentals or other database technologies
?Ability to work effectively within a team in a fast paced, entrepreneurial environment.
?Ability to organize and prioritize multiple projects and customer deadlines with minimal oversight.
?Strong written and verbal communication and problem solving skills with an impeccable eye for detail.
?Experience working in a client-facing role.
?Knowledge of email marketing best practices, ExactTarget or related email software and related technologies (ie. HTML, CSS) a plus.
||Charlotte, NC |
THIS JOB HAS EXPIRED