Engagement Manager Zuora
Join the Subscription Generation!
Zuora is the hottest SaaS company in the Silicon Valley. We were built to change the way people do business and fuel the Subscription Economy. In just 4 years, we've grown 400% annually, raised over $80M in funding from top tier investors, and defined the Subscription Economy. And oh yeah, we've built a killer product too. Here at Zuora we believe that in order to build a killer product you have to have a killer team. Zuora is chock-full of game changers, innovators, and leaders who want to be part of the next wave of successful tech companies. Sound like a place for you? This is your chance to get in on the ground floor with a pre-IPO company that is poised for success and set on a trajectory for massive growth. To be frank, now is a pretty exciting time to be here.
Join the Subscription Generation today.
About Zuora, Inc.
Zuora is the global leader in Relationship Business Management solutions. Zuora delivers the subscription billing, commerce and finance capabilities that have become the industry standard to help companies transition to the Subscription Economy. Enterprises and emerging companies alike use Zuora's multi-tenant cloud solution to enable growth strategies, to streamline key processes and to provide visibility into the metrics that matter most in the Subscription Economy. Zuora services innovative customers like Informatica, Tata Communications, Box.net, DocuSign, GigaOM, Xplornet, Ustream and Reed Business Information. To learn more visit www.zuora.com.
Our flagship product, Z-Billing, has attracted over 100 customers since its launch in May 2008. Scalable, powerful, and easy to use, Z-Billing was named 'the Salesforce of online billing' by TechCrunch. Z-Payments, which we launched just five months later with online payment pioneer PayPal, is now built with the PayPal X platform, allowing for even greater flexibility. At salesforce.com?s Dreamforce 2008, we introduced Z-Force, the first billing and payment solution fully integrated with salesforce.com. We followed that with our Z-Commerce Platform which makes it easy for developers coding in the cloud to plug in our commerce-as-a-service solution so they can start getting paid. The Z-Commerce Platform is now the de facto platform for subscription businesses in the technology industry. And Z-Commerce for Media gives publishers an easy way to start monetizing their online content.
As the Engagement Manager for Zuora, and a critical member of the professional services team, your primary mission will be to oversee enterprise level software implementations deployed within the context of larger technical solutions. You will leverage your strong communication and relationship building skills to map, build and maintain stakeholder relationships, as well as integrate and coordinate enterprise project plans from 3rd party implementation partners. Your demonstrated experience as an Engagement Manager or Program Manager, working at the enterprise level to deliver multiple moderate to complex solutions, will enable you to successfully drive the engagement team, and monitor project
quality, risk and performance for all Zuora platform/product implementations. Because you already have experience integrating SaaS solutions with ERP, accounting, provisioning, or portal systems and are proficient with salesforce.com (especially the Force.com platform), you will be able to start performing on day one. Your love for multi-tasking will prove useful as you will be responsible for managing the project plans and leading the implementations for one or more projects at a time.
At least 8-10 years of experience in professional services
Technology experience (SA) or awareness (EM) in the following:
Knowledge of Web Services, XML, SOAP, REST
ERP, accounting systems, provisioning system
Billing and payment system
Object Oriented software application design and development - Java, .Net, C#, Open Source
Experience with relational databases DB2, Oracle, SQL Server or others; data warehouses
Salesforce.com platform in general, and Force.com specifically
Excellent problem solving, critical thinking, analytical and development skills
Ability to clearly communicate technical and business concepts to non-technical audiences
Pride and passion in your work
A thirst for knowledge
Attention to detail
Honesty and integrity
Experience in business relationship management
Principals only- no third parties, please. Zuora, Inc. is an Equal Opportunity Employer.
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