Engagement Manager (OH) Silver Spring Networks
This individual will lead all planning and deployment aspects of customer projects in a particular geographic area with focus on one or more clients. The PM may be the principal customer liaison and must be able to manage concurrent projects adeptly. The PM must have the ability to work independently and remotely to perform initial project planning, lead the management of customer relationships during pilot and rollout efforts, assist in radio frequency range/coverage testing, and supervise SSN network installations.
The PM will also be responsible for managing customer issues and coordinating customer training during the installation timeframe, and prepare hand-off plans to customer at the conclusion of the deployment. The PM will be called upon to interface with internal customers (Sales, Marketing and Product Development organizations in particular) on product and systems improvements.
Interface with customer and contractor installation teams during installation. Work with and support outside contractors and customer installers to ensure project deployment timeliness and quality. Assist in documentation of project objectives, actions and as-completed materials, and all contracted reports as outlined in each project?s deliverables list.
Supervise on-going project deployment activities for contracted customers and assist as needed in all phases of deployment of a project. Deployments vary in scope and may include multiple, parallel implementations requiring coordination of various teams from SSN, contractors and the customer, including but not limited to field (RF) engineers, IT staff, supply chain, contracting and finance staff.
Lead project status meetings with customers and SSN management as part of project deployment. Document and communicate all project issues, potential solutions and recommended actions to the Regional Client Delivery Executive.
Must be knowledgeable of project scope and contract requirements, customer union contracts (if applicable), training programs, local and national rules and local radio frequency regulations related to project activities.
Bachelor of Science in engineering (electrical or computer science preferred). Equivalent experience may be considered.
5+ years direct large-scale, multi-phase project management, preferably for deployment of telecommunications networks (preferably wireless) and/or enterprise-scale software systems. Experience doing either of these for an investor-owned utility is a plus.
Demonstrated leadership, analytical, organizational and problem-solving skills. The successful candidate will be able to describe multiple business situations where these skills have been leveraged.
Must possess above average written and verbal communication skills.
Demonstrated ability to organize, prioritize and manage multiple tasks and concurrent projects. SSN?s networks are in great demand and the PM must be able to coordinate multiple projects in varying degrees of deployment.
Experience in personal computer operations and use of word processing, project management, spreadsheet programs plus experience with off-the-shelf and special-purpose test programs. Microsoft Project is SSN?s standard project management application.
Ability to travel as much as 50% of the time, principally in North America; some international travel may be required.
Experience and knowledge of gas, water and electric utility meter reading and related distribution automation technologies is desirable.
Technical training and knowledge of radio frequency equipment used in planning and installing radio network equipment and multiple wired/wireless wide area networks is also desirable.
Experience with GIS, CIS and other utility systems is highly desirable.
Possess a valid driver?s license and a US passport.
Ability to have fun while working hard in a demanding, fluid start-up environment
Columbus, Ohio, United States
||Columbus, OH |
We are a highly innovative, committed team, collaborating to make a difference in the world. Our rapid growth, passion and high energy create a somewhat chaotic and intense environment, yet we are very focused on our customers and meeting our commitments. We are smart, creative and hard-working, and believe the work we do and the people we work with are fun. Silver Spring Networks had their IPO in March of 2013 and we are not looking back.
Investors: Foundation Capital All Jobs: at Silver Spring Networks
|Headquarters:||555 Broadway Street|
Redwood City, CA 94063
|Industry:||Cleantech / Energy|
|Company Profile:||With more than ten years of experience, Silver Spring Networks is the leader in networking technologies that modernize today's power grid. We have delivered more than 16.5 million Silver Spring-enabled devices, which our utility partners rely on, in concert with our software and services, to improve energy management and efficiency. Silver Spring securely connects consumers and utility providers through powerful and proven energy networks that can be easily expanded as needs evolve.
Our open, standards-based networking solutions enable all energy devices, from in-home energy devices to smart meters to load control devices, to connect together to deliver the highest performance possible. By connecting homes and businesses directly with their local utility, we help everyone manage and integrate renewable energy sources better, bringing greater energy efficiency to the planet and our world - brilliantly.
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