Engagement Manager Enkata Technologies

The Engagement Manager works closely with engineering and product management groups to drive improvements to the solution, and sales and marketing groups to identify opportunities to expand usage of Enkata?s applications at the client. This person will be responsible for driving the overall vision for a project/account and communicating this vision to team members and clients.

Experience & Knowledge:
The engagement manager should have 8 years of implementation consulting and project management experience, as well as the following:

Client-facing, big-picture thinker who can build and nurture relationships with client executives
Strong account management and project management skills
Experienced in managing enterprise software projects at Fortune 500 clients (project management experience in data warehousing, business intelligence, data mining, call centers is a plus)
Must understand system development methodology (such as Waterfall, FCT, XP) and be able to articulate trade-offs and comparisons during design
Able to manage offshore project teams of 3-8 resources throughout the project lifecycle
Skilled in account planning, project budgeting, resource planning and allocation and forecasting

Project Management Skills:

A minimum of 5 years combined experience in the following industries/disciplines: software consulting, software development, project management, client-server technologies, web-based applications, Software-as-a-Service (SaaS)
Call Center Experience highly preferred
Use of Project Management Methodologies and Consulting Best Practices
Building customer relationships by driving business requirements, and developing and architecting solutions
Leading customer presentations, product demonstrations and proof of concepts to educate customers on using Enkata solutions and architecture
Recommending strategic and tactical plans for expanding product usage within a client organization
A proven track record demonstrating good business judgment, an ability to make decisions, and passion for excellence
Mentoring teammates and developing professional skills within junior team members
Knowledge of data warehousing applications is a plus

Professional Skills:

Project management
Team management
Estimation and task management
Time management
Client management
Organization/business awareness
Risk mitigation
Presentation
Relationship management
Documentation
Excellent verbal and written
Active listening and comprehension
US Citizen or Permanent Resident.

Location:	Redwood City, CA United States