Enrollment Administrator CareAnyware
THIS JOB HAS EXPIRED Brightree LLC is the leading provider of business management software solutions for Home Medical Equipment (HME) providers, Durable Medical Equipment (DME) providers, Orthotics & Prosthetics (O&P) practitioners, and Sleep Labs. Brightree?s unique Internet-based solutions follow the natural workflow of providers to automate and improve how they manage their business. Brightree is the only business management software solution endorsed by Invacare Corporation (NYSE: IVC) as well as the VGM member service organization. Brightree has been the growth leader in our industry for six years straight, and currently serves more than 2,500 providers in the USA.
Brightree, of the top 5 fastest growing companies in Georgia, and the fastest growing Internet-based business management solution in the Home Medical Equipment market, is seeking an Enrollment Administrator. The Enrollment Administrator will work under the direct supervision of the Enrollment Supervisor to perform duties as noted below.
? Process incoming Enrollment cases based on standard operating procedures and documented workflow.
? Complete customer activations in Brightree and Third Party systems according to stated guidelines.
? Sort and process incoming mail to appropriate parties.
? Respond to customer requests regarding system setup and activations.
? Document daily activities in SalesForce using standard processes.
? Follow departmental procedures for case tracking and system updated.
? Follow departmental procedures with regarding to customer or internal cases escalations.
? Alert customers of first time activations requiring simple walk through training.
? Knowledge of software products such as Word and Excel.
? Demonstrated ability to follow documented processes or task workflow.
? Strong oral and written communication skills.
? Demonstrated ability to manage detailed tasks with accuracy and completeness.
? Ability to multi-task and manage ongoing task priorities.
? Demonstrated ability to complete analytical tasks with minimal supervision.
? Ability to work independently and within a group.
? Ability to successfully communicate with customers and partners.
? Ability to work standard business hours 8:00 a.m. to 5:00 p.m.
? Experience using Customer Relationship Management tools such as SalesForce.
? Knowledge of electronic insurance setups and processes.
Brightree, LLC provides equal opportunity for all applicants without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, sexual orientation, veteran status, or any other basis protected by state or federal law.
||Lawrenceville, GA |
THIS JOB HAS EXPIRED