Enrollment Operational Analyst Arise
THIS JOB HAS EXPIRED Overview:
Founded in 1997, Arise Virtual Solutions Inc. is the world?s leading provider of virtual business process outsourcing and contact center services for brands seeking to improve business results through their sales and service channels.
Headquartered in Miramar, Florida, Arise has over 230 employees. We customize and deliver high-quality voice, e-mail, chat, and mobile customer service, technical support, and sales through a network of over 26,000 entrepreneurial, self-incorporated home-based Client Support Professionals in the United States, United Kingdom/Ireland and Canada.
Clients gain value through our unmatched combination of superior service and best cost. Through the delivery methodology of Undisputed Top Performance? Arise?s 100 percent virtual model is able to best match Client Support Professional's skills to specific client needs. This allows companies unparalleled flexibility for growth and profitability while improving their customers? satisfaction.
No other company better understands how to bring virtualization to life for premium brands.
The Operational Analyst of IBO Operations Engagement is responsible for overseeing Independent business Owner operation teams. The primary responsibilities will be to learn internal processes of the Operations team and facilitation of communication between internal departments. Admissions Manager Job Description
? Drive Arise Human Capital Solution & Innovation Process
? Learn the department pricing model for class pricing
? Align and work closely with Admissions operations to understand the demand vs. supply of Independent business Owners population
? Provides creative solutions to current problems including process enhancements, improvements and or automation.
? Project Management responsibilities
o Project lead for IT project
o Writing requirements
o Creating documentation
o Tracking process
? Drive strategies to current pipelines of active Independent business Owners to keep them engaged of new and open opportunities
? Work with other stakeholders to execute necessary strategies to source difficult filling opportunities
? Miscellaneous report of CSP profiles for stakeholders
? Other frequent Ad hoc projects
? Bachelor?s degree from an accredited institution required, MBA a plus
? 5-10 years of operational experience
? Knowledge of safe harbor policies
? Ability to work well with diverse groups of people
? Excellent communication skills
? Experience is managing remote workers
? Ability to write reports, business correspondence, process narratives and procedure manuals. Ability to effectively present information and respond to questions from stakeholders
? Ability to prepare creative announcements drawing potential learners to the course offerings.
? Proficient in MS Word, Outlook, Excel, and PowerPoint
? Strong communication, interpersonal, and influence skills.
? Exceptional customer centricity and leadership ability
? Understanding of the dynamics of customer acquisition
? Ability to cope with a very fast paced sales environment
? Strong business acumen and process experience required
Competitive Compensation and Benefits which include:
?Health/ Dental/ Vision/ Flex Spending Benefits
?Great PTO and Holiday Plan!
?Maternity/ Paternity Paid Leave
?Life and Disability Insurance
?Great Place to Work
||3450 Lakeside Drive |
Miramar, FL 33027
THIS JOB HAS EXPIRED