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Enterprise Account Manager Booker
THIS JOB HAS EXPIRED
Booker is one of the fastest growing startups in New York City, complete with an amazing product and team of Bookers (team members) that bring a combination of zany energy and relentless focus on transforming how local services are managed by businesses and discovered by consumers.Life in the Booker Lane
We are expanding quickly to help millions of service businesses around the globe run and grow successfully in today?s competitive market. To help fuel our continued growth, we recently raised a $15M round of financing lead by Steve Case?s (founder of AOL) Revolution Ventures. Since then, we are proud to have tripled our team to 165+ Bookers and doubled our customer base to 5,000 businesses in just the last 12 months. We also expanded our California office and moved into our snazzy new headquarters in lower Manhattan?two floors and 30,000 sq. ft. of Bookers working and playing hard with your standard startup accoutrement: 2 ping pong tables, a putting green, a foosball table, and more.
Job Description
Booker Software is looking for talented, hardworking individuals with great energy, leadership, and initiative to drive awareness for the fastest growing application at Salesforce.com, the Service Cloud. The Enterprise Account Manager role focuses exclusively on managing the customized, cloud based business management service created for one of our largest national accounts to date. This includes Service & Support for Web, Call Center, Mobile, training and continued support after we ?go live?. The Enterprise Account Manager will formulate and execute a sales strategy for this client, drive revenue growth by penetrating the current customer base, and develop new customers in the enterprise space. They will work in partnership with the existing team members in the Tech department as well as Customer Experience to ensure the, client?s needs are met on target and by deadline. We are currently looking for nothing less than a rock star to be our next Enterprise Account Manager in our New York office as a key member of the Customer Experience department.
Effective partnering with various internal departments as well as with the client is critical to the role. This is accomplished by participating and leading client and prospect meetings or engaging other corporate resources as required, as well as participating in forecast calls and account planning sessions. To accurately forecast sales activity and revenue while ensuring customer satisfaction are key responsibilities within the Enterprise Account Manager role.
Responsibilities
To develop and execute successful Service & Support sales campaigns
To personally create new leads from prospecting efforts and assist others
To thoroughly qualify leads & sales opportunities
To leverage business from new & established relationships
To strategize, negotiate & close business
To exceed an annual sales quota
Work with the industry's best product marketing team to define the Service Cloud go-to-market strategy.
Evangelize the Internet's radical transformation of the customer service applications market.
Work with product management to distill key functionality and benefits into core product marketing messages.
Requirements
Minimum 8 years of experience with selling technology solutions
5+ years? experience in software sales
Bachelor?s Degree
Desired Skills:
Extensive background in Customer Service or Call Center solution
Consistent overachievement of goals
Good written, verbal, and presentation skills
Be creative with strong problem solving skills and the ability to succeed in a fast paced environment
CRM background
Proven ability to work well as part of an extended sales team
| Location: | New York, NY United States |
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THIS JOB HAS EXPIRED
Booker
Investors: Grotech VenturesAll Jobs: at Booker
| Web Site: | www.booker.com |
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| Headquarters: | 00000 United States |
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