Enterprise Account Manager GramercyOne
THIS JOB HAS EXPIRED Here at Booker, we are transforming the way local services are managed by businesses and purchased by consumers. Our goal is to create the best service management tools for our clients. We do this by producing an innovative product using cutting edge technology and investing in our passionate people across sales, engineering, customer experience, and marketing.
Our Sales team is a dynamic group that plays a vital role in educating business owners on our product and bringing them on board to manage and grow their businesses while our Customer Experience team trains our clients and provides continued customized support. Supporting the entire infrastructure of our product is the Technology team responsible for developing and building functionality that keeps us ahead of the tech scene curve.
Booker Software is looking for talented, hardworking individuals with great energy, leadership, and initiative to drive awareness for the fastest growing application at Salesforce.com, the Service Cloud. The Enterprise Account Manager role focuses exclusively on managing the customized, cloud based business management service created for one of our largest national accounts to date. This includes Service & Support for Web, Call Center, Mobile, training and continued support after we ?go live?. The Enterprise Account Manager will formulate and execute a sales strategy for this client, drive revenue growth by penetrating the current customer base, and develop new customers in the enterprise space. They will work in partnership with the existing team members in the Tech department as well as Customer Experience to ensure the, client?s needs are met on target and by deadline. We are currently looking for nothing less than a rock star to be our next Enterprise Account Manager in our New York office as a key member of the Customer Experience department.
Effective partnering with various internal departments as well as with the client is critical to the role. This is accomplished by participating and leading client and prospect meetings or engaging other corporate resources as required, as well as participating in forecast calls and account planning sessions. To accurately forecast sales activity and revenue while ensuring customer satisfaction are key responsibilities within the Enterprise Account Manager role.
To develop and execute successful Service & Support sales campaigns
To personally create new leads from prospecting efforts and assist others
To thoroughly qualify leads & sales opportunities
To leverage business from new & established relationships
To strategize, negotiate & close business
To exceed an annual sales quota
Work with the industry's best product marketing team to define the Service Cloud go-to-market strategy.
Evangelize the Internet's radical transformation of the customer service applications market.
Work with product management to distill key functionality and benefits into core product marketing messages.
Minimum 8 years of experience with selling technology solutions
5+ years? experience in software sales
Extensive background in Customer Service or Call Center solution
Consistent overachievement of goals
Good written, verbal, and presentation skills
Be creative with strong problem solving skills and the ability to succeed in a fast paced environment
Proven ability to work well as part of an extended sales team
||New York, NY |
THIS JOB HAS EXPIRED