Enterprise Account Partner Efficient Frontier

Context Optional is a leading provider of social marketing software enabling businesses to market more effectively across the social web. Our extensive suite of web-based products is designed for building, managing, monitoring, and advertising brand presence to meet marketers? acquisition, engagement, and retention goals. By combining industry expertise, a leading technology platform, and comprehensive data and analytics into an integrated approach, Context Optional offers the most effective social CRM and marketing solutions for Fortune 1000 brands and agencies. Headquartered in San Francisco, Context Optional is trusted by leading brands such as Anheuser-Busch, Dell, General Mills, JPMorgan Chase, Hyatt, Live Nation, Nestle, Safeway, Sony, and Unilever.

We love what we do and we have a culture of innovation, self-direction, knowledge sharing, and fun. We are DJs, rock stars, marathoners, dog lovers, dads, moms, theater goers, tattoo aficionados, foodies, and beyond. Join the team!

ABOUT THE POSITION

The Enterprise Account Partner collaborates with Fortune 500 companies and guides them toward success in reaching their social marketing goals. He/she has equal expertise in understanding their key customer?s needs and what Context Optional, Inc. can provide. They find a way to make these relationships mutually beneficial to help grow both businesses.
He/she is an expert in our offerings ?from the Social Marketing Suite to the various professional services we offer?and helps their customers craft effective plans to utilize all of them. Just as our sales team, they are evangelists for what we do and are focused on reaching revenue targets and growing our business.

RESPONSIBILITIES

The Enterprise Account Partner:

- Owns the account and nurtures the internal and external relationships tied to that customer.
- Advocates for their customer?s needs and finds a way to communicate across both organizations so all stakeholders feel informed about the current status of the account.
- Provides feedback to our product teams in order to find innovative and productive ways to serve our customers best.
- Develops and oversees milestones of an account plan for their customers and coordinates with project managers who execute and deliver specific projects and related services (community management, strategy, analytics).
- Tracks and reports against key performance indicators so his/her customer understands the success of their brand through social marketing.



KEY QUALIFICATIONS

- 6+ years of experience in professional services role in the digital marketing space
- A proven track record in delivering top level service to major brands.
- Exceptional relationship skills, including superb written and oral communication skills.
- Proven ability to thrive under tight deadlines while successfully juggling a multitude of projects simultaneously.
- Strong organization and project management skills
- Solid understanding of software businesses and marketing ecosystem
- Extreme level of energy, highly self-motivated, and a passion for success


Context Optional offers an attractive and competitive compensation package including base salary, stock options, health/vision/dental insurance, Fidelity 401(k), pre-tax commuter deductions, and a casual office environment.
And, yes, we do have a ping pong table and have developed an app to fuel the competition: www.conpong.com
If you are interested in this position, please apply through our link on Jobvite. Each application will be personally considered. Thank you for your interest. We look forward to hearing from you.

Context Optional, Inc. is an equal opportunity employer. Our company policy prohibits unlawful discrimination based on race, color, creed, sex, marital status, age, national origin, physical handicap, disability, medical condition or ancestry, sexual orientation or any other consideration made unlawful by federal, state, or local laws. All such discrimination is unlawful.

Location:	New York, NY United States