Enterprise Business Representative Conversocial
THIS JOB HAS EXPIRED With our growing footprint in the UK and US we are now looking to recruit experienced Enterprise Business Reps in both London and New York who can help grow this part of our business. Working under the guidance of Marketing and closely with the Sales team the successful candidate will prospect sales leads and manage inbound lead traffic. This role is key to our sales, marketing and service efforts and is an ideal entry point to a career in technology sales.
This role is responsible for attracting new business and the growth of our current customer base in the UK or US.
Core Accountabilities/ Responsibilities:
Develop leads and build sales channels in conjunction with Corporate & Strategic Account Executives
Create and prioritise strategic target account lists within a defined territory
Conduct high level conversations with Executives in prospect accounts
Prospect for interest and start the sales process using question-based selling techniques
Assign leads to appropriate internal parties
Actively engage with prospects/clients in social media (eg, Twitter, forums, blogs, etc)
Work closely with sales and marketing groups on focused campaigns
Update company database to reflect daily activities
Maintain company culture when engaging with prospects/clients
Degree level education
Relevant business development / inside sales experience gained within a technology organisation
Proven ability to work well under pressure
Knowledge and use of social media
Strong initiative and positive attitude
Ability to work independently and as a part of a team
Ability to learn quickly and adapt to change
Professional, organised, efficient and accurate
Tenacity, drive and the desire to succeed in a start-up environment
Resourceful and creative troubleshooting skills
Proven attention to detail and problem solving skills
Strong commitment to quality
Proven ability to prioritize and multi-task
Outstanding time management skills
Starting salary competitive and depending on experience
||New York, NY |
THIS JOB HAS EXPIRED
Conversocial is a cloud solution that enables businesses to deliver customer service over social media at a large-scale.
Our software is used in the contact centers of hundreds of major retailers, banks, telcos, and other brands to enable them to manage the high volumes of complaints and questions they're receiving through social networks like Facebook and Twitter.
We help our customers deliver a better customer experience by responding faster and better to service issues through our prioritization and collaboration tools; increase operational efficiency through workflow and management tool
5 - 20M Raised All Jobs: at Conversocial
|Headquarters:||1115 Broadway, 11th Floor|
New York, NY 10010
|Company Profile:||Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel.
Hundreds of major brands use Conversocial in the contact center to handle high-volume customer service through social media in the most efficient and secure way possible. We cut through the noise of social media to automatically identify and prioritize customer service issues, with natural language processing that adjusts to specific industry needs.
Customizable workflows and permissions are designed to scale up to large teams of agents and managers, with an intuitive interface that's easy to learn and use, with the ability to fully integrate into the contact center. Real-time tools and analytics enable managers to track customer service performance and agent productivity.
We are designed for rapid implementation. As a result, our clients are able to immediately manage the growing volume of customer service conversations taking place over social in the most efficient and cost effective way.|
Support Conversocial with Social Media services