Enterprise Project Manager Bazaarvoice

About this position
The Technical Services team is responsible for the implementation, technical support, and maintenance of all Bazaarvoice web applications. We take pride in our energetic team environment and strong culture. We multi-task well, communicate directly, and lead by example. Our company moves quickly and so do we. Passion about life and work is important to us, and want to see it from you when we meet you

The Enterprise Project Manager is responsible for managing multiple high touch implementation projects, coordinating both client and internal project teams through a rapid deployment process. The ideal EPM thrives in a fast-moving environment with excellent multi-tasking skills and attention to detail and quality.

To be a strong EPM at Bazaarvoice, you must be a talented leader managing through influence and a polished communicator. Good decision-making skills around scope, time, and resources are necessary for success in this role. Your contacts will range from a business and technical audience, from analyst to executive; you must be comfortable communicating at all levels. Strong presentation skills are necessary, which is why we include a presentation round in our interview process.

The ideal EPM has a technical education and past development experience. The EPM does not code, but interfaces heavily with internal and client developers and need to speak their language.

Last but not least be able to sell. The Enterprise Project Manager will work closely with our sales team to help our customers understand and scope our implementation prior to closing the account. We also have a number of best practices and recommendations that you will find yourself pitching during the implementation process.

Job Requirements

The ideal EPM has experience managing or playing a lead client-facing role in multiple technology integration engagements and meets most or all of the following requirements:

- BA/BS degree required. MBA a plus
- Internet Software/E-commerce industry experience preferred.
- 5+ years customized software implementation project management experience.
- Ability to interface well with customers, internal and external to the organization (phone/email/ in person).
- Familiarity with HTML, CSS, SQL, and other web technologies. Expert knowledge not necessary, but you must be able to communicate well with developers on these technologies.
- Knowledge of SQL and database design concepts (MySQL experience a plus)
- Attention to detail and absolute focus on quality of work
- Experience gather requirements and creating viable design docs a plus
- Strong presentation, meeting facilitation, and written communication skills.
- Driven to execute with quality of service and demonstrates passion, energy and a collaborative work ethic.
- Authorization to work in the U.S.

Location:	11921 North Mopac Expressway Suite 420 Austin, TX 78759 United States