Enterprise Strategic Account Manager Bullhorn
THIS JOB HAS EXPIRED Job Description
The Enterprise Strategic Account Manager, reporting to the Director of Enterprise Sales will be responsible for building and maintaining relationships with strategically important large customers. Assigned to three to five named customers or prospective customers, the Enterprise Strategic Account Manager is responsible for achieving sales quota and assigned strategic account objectives.
The Enterprise Strategic Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customer?s needs and expectations are met by the company.
Establish productive, professional relationships with key personnel in assigned accounts.
Effective communication with the CxO and management level stakeholders in both the business and IT functions of the assigned accounts.
Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet strategic objectives and customers? expectations
For each assigned account, proactively leads a strategic account planning process with executive stakeholders from the customer teams that develops mutual performance objectives, financial targets, and critical milestones
Proactively assesses, clarifies, and validates customer needs on an ongoing basis
Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
Achieves assigned sales quota in designated strategic accounts
Achieves strategic customer objectives defined by company management
Completes strategic customer account plans while maintaining customer satisfaction ratings that meet company standards
Enlists the support of sales specialists, professional services, customer support, product marketing, product management, and other sales and management resources as needed
Closely coordinates company executive involvement with customer management
Works closely with Enterprise Customer Service Representatives to ensure customer satisfaction and problem resolution
This position may have staff assigned to support responsibilities in specific customers
Minimum 10 years of strategic sales experience in a business to business sales environment
Background in Enterprise level CRM, ERP, or other SaaS software desired
This position requires extensive travel
||33-41 Farnsworth Street |
Boston, MA 02210
THIS JOB HAS EXPIRED