Enterprise Systems Analyst Surrex
Job TypeFull-Time Regular
Well established firm in the hospitality industry has an immediate need in their well established fast growing company for a Enterprise Systems Analyst as follows;
The Enterprise Systems Analyst is responsible for the support, technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical business systems, including Lawson HCM and Microsoft Dynamics SL (Solomon). Serves as a technical expert in the area of system administration for complex applications, interfaces, and processes. Recommends the continuous improvement, redesign and configuration of operating business applications. Interfaces with, and manages technology vendors and consultants tasked with supporting and improving business applications. Investigates and analyzes feasibility of system requirements and develops system specifications. Identifies methods, solutions, and project planning, in order to provide a high level of service to the customers of the department.
Finance, Accounting, & Payroll Team
Restaurant Support Center Users
Duties & Responsibilities:
Performs support and troubleshooting as required for business systems. As such, leads problem-solving efforts involving internal and external vendors and other support personnel and/or organizations.
Works closely with vendors and contractors on an ongoing support basis, as well on projects for system improvements, interfaces, upgrades, and new feature, module, and system implementations.
Responsible for system assessment, process analysis, identification and documentation of system requirements, maintenance and functional definition of planned business systems changes.
Responsible for identifying, documenting, and implementing information system solutions that support more efficient and effective work performance based on inherent knowledge of business functions and processes.
Develops and manages project plans for the deployment of new and/or changes to information system applications utilizing the organization?s change management process across all affected business systems.
Responsible for the coordination of all system maintenance, upgrades and projects related to system function and operability for business applications.
Serves as an educator and internal resource for staff regarding system design, security and functionality through multiple means including creating and adapting documentation, performing one-on-one and group training sessions, and serving as an escalation point.
Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.
Necessary Skills and Requirements:
College diploma or university degree in the field of computer science, information sciences, or related field and/or 5 years equivalent work experience.
Must have Expert level knowledge of human resource systems including payroll functions. (Lawson preferred)
Must have Expert level knowledge of ERP accounting systems. (Microsoft Dynamics SL / Solomon preferred)
Some experience with financial and analytical system administration and support is highly desirable, but not required.
Deep-seated experience with Microsoft desktop and server operating systems.
Experience with data management and data processing flowcharting techniques.
Working knowledge of a range of diagnostic utilities.
Working knowledge of reporting, query tools and practices.
Some experience with centralized administration and automated rollout of patch management, security/service pack updates, and other applications.
Some experience in automation of server maintenance, writing scripts to automate server operations.
Working knowledge of local and wide area networks (LAN/WAN), Internet, e-mail systems, telecommunications and data communications
Strong understanding of the organization?s goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills.
Strong documentation skills.
Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language to non-technical staff and our restaurant operators.
Keen attention to detail and proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a high-performance environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.
Experience with working in 24/7 environment
Ability to lift up to 50 lbs.
||Huntington Beach, CA |