Entry Level HubSpotter HubSpot

• Help HubSpot customers troubleshoot and navigate through processes and bugs in articulate and caring ways
• Work with HubSpot software users with varied skill levels from digital natives and digital tourists in implementing successful inbound marketing initiatives.
• Use your resourcefulness to team up with internal Development to assist our customers with HubSpot software set-up.
• Take ownership of technical issues and take our customers' problems, puzzles, bugs etc through to completion from beginning to end.
• Learn to follow and maintain a streamlined bug filing and resolution process.
• Spread the love. Regularly document troubleshooting and problem resolution steps so the rest of the Services team â€" and our customer base â€" can learn from them.

• 0 - 1 years experience in customer service environment.
• Life long learner, loves a challenge, is a true problem-solver.
• Excellent communication skills, both written and verbal.
• Your friends describe you as independent and reliable.
• You thrive in a versatile and dynamic environment.
• Naturally works well in a team environment
• Always ready to help others and be helped.
• You can drive your own boat: the ability to fearlessly use the resources at fingertips to resolve technical challenges especially when you don't know the answer.