Pasadena Categories:
Entry Level: Product Support Specialist Central Desktop
THIS JOB HAS EXPIRED
YOU ARE:A master of customer service, a problem solver with a never-quit attitude, full of SaaS with your head in the "Cloud", and have a passion for technology. You look for innovative solutions to traditional problems, and always find a way to improve the customer's experience with Central Desktop.
WE ARE:
A complete SaaS solution that streamlines internal communications. Central Desktop enables business teams to interact and manage their daily work activities from anywhere at any time. As a mid-stage startup we've experienced triple digit year over year growth and continue to grow despite the down economy.
RESPONSIBILITIES:
Being a expert on all Central Desktop features
Delivering exceptional customer service while answering customer questions
Conducting web meetings to assist customers
Reviewing new product releases and interacting with development
Collaborating with engineering to resolve customer issues
Providing instruction and tutorials via the online help center
Answering phone calls, e-mails, and live chats from Central Desktop administrators and users
REQUIREMENTS:
Proven history of strong customer service
Natural enthusiasm for technology and problem solving
Eager to join the startup environment
Comfortable working in a team
Experience with Microsoft Office and other business software
A general understanding of web browsers and operating systems
Some experience with HTML, CSS, JavaScript is a plus
B.A. or B.S. is REQUIRED
COMPENSATION:
This is a full-time, salaried position that's a fit for strong recent grads and those with only a few years of professional experience. Central Desktop offers competitive salaries and benefits, including medical, dental, vacation, and stock options.
| Location: | 129 N Hill Ave #202 Pasadena, CA 91106 United States |
|---|---|
| Full Time | |
| Customer Service / Technical Support | |
| Support | |
| support product customer service |
THIS JOB HAS EXPIRED
Central Desktop
Central Desktop's SaaS social technology platform is built for next-generation business teams that want to save time, cut costs and manage daily work activities. Delivers a 30 increase in productivity while decreasing operating costs. Easy to Use, Easy to Deploy. Key Benefits Manage People, Time, Tasks Connect Global Teams Find & Share Files 2x Faster Fast. Get Started in Minutes Accessible Anywhere Anytime Secure. Web-Based Software
Profitable Investors: OpenView Venture Partners
All Jobs: at Central Desktop
| Web Site: | www.centraldesktop.com |
|---|---|
| Headquarters: | 129 N Hill Ave #202 Pasadena, CA 91106 United States |
| Employees: | 11-40 |
| 2005 | |
| Industry: | Software |
| Central Desktop provides affordable, easy-to-use collaboration tools for business teams, without the IT hassle. We make it easy for teams to collaborate on projects both inside and outside the firewall without the need to download, install or configure any software. Central Desktop is a flexible collaboration platform for your business that is perfect for managing projects, creating team intranets and group workspaces. Central Desktop is headquartered in Pasadena, California and was founded in 2005. |
