Santa Clara Categories:
Field Applications Engineer, USA West Netronome
THIS JOB HAS EXPIRED
Netronome field applications engineers perform a number of critical technical roles that directly impact the success of our customers designs. You will be responsible for providing all aspects of pre- and post-sales technical support to our OEM customers, ecosystem partners, distributors, ODMs, and CMs. The FAE functions as an integral member of field operations, bridging the sales teams, account managers, factory-based systems engineering and product marketing to provide pre-/post-sales customer technical support. Primary responsibilities include:Provide technical support to advocate Netronome products to customers during the design-win cycle
Creation of application notes, technical papers, technical specifications and supporting software examples
Design review in development of customer hardware schematics, test software, device drivers, API's, and application software
On site customer design support and consultation
Creation and/or presentation of technical material for customer meetings
Creation, demonstration and benchmarking of Netronome products, including software, development tools and reference hardware
Providing technical training to local Netronome sales staff, channel partners, manufacturer reps and customers
Create and review technical documents, specifications, manuals, application notes, whitepapers, product briefs and other collateral
Assist in new product and technology definitions
Troubleshoot, diagnose, and resolve complex customer support issues in a timely manner
Ability to collaborate with global team members in various time zones
Replicate issues and testing customer configurations in a lab environment
Regional travel as required
Requirements:
The ideal candidate will have the following experiences and capabilities:
Bachelors Degree in Computer Science or Computer/Electrical Engineering, MS preferred
5+ years of software or hardware design experience
Proven field application experience in embedded systems, in networking applications
Common microprocessors and assembly language programming of CPU/NPUs/SoCs, including IXP microengines, ARM, MIPS, PowerPC
Knowledge of software development using high performance embedded processors
C programming, troubleshooting, performance analysis in embedded systems environment
Linux or VXworks operation and administration, OS internals, binutils and C libraries
Device Driver/API development
Using networking and security protocols, software, such as IPSec/SSL and other layer 2-7 applications
Designing network equipment including routers, switches, load balancers, virtualized servers, VPN gateways, firewalls, IDS/IPS and others
Common system hardware interfaces (PCIe, SPI3/4, GMII, I2C, DDR SDRAM, TCAM, others), board level and I/O interface technology
PCB/Board design and bring-up
Debugging and measurement tools such as EJTAG debugger tools, oscilloscopes, logic analyzers, and other test equipment
Organized, self-driven and customer focused, with proven success in fast-paced and dynamic entrepreneurial/startup environments
Excellent oral and written communication skills.
| Location: | Santa Clara, CA United States |
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THIS JOB HAS EXPIRED
