Field Applications Scientist OpGen
THIS JOB HAS EXPIRED OpGen, Inc. is a leading innovator in rapid, accurate genomic and DNA analysis systems and services. The company has developed a platform, the ARGUS Whole Genome Mapping System and also offers MapIt Services that provide high resolution, whole genome restriction maps for sequence assembly and finishing, strain typing and comparative genomics in the life sciences market. This proprietary de novo technology is free from the limitations of gel, PCR and sequencing-based methodologies, and expansion of Whole Genome Mapping technologies to large genomes and clinical diagnostics is currently in development. OpGen?s customers include leading genomic research centers, biodefense organizations, leading genomic research centers, academic institutions, clinical research organization and biotechnology companies.
OpGen is committed to supporting our Customers as valued partners by creating long-term relationships and continually exceeding their expectations. OpGen employees have created the company?s success. As a result of that success, we are seeking individuals who enjoy a challenge and desire to be part of a team making a difference in healthcare outcomes.
The Field Applications Scientist will be a member of a cross-disciplinary team in support of the sales team, conducting customer meetings, seminars and demonstrations for a range of OpGen products. This position is also an integral part of the marketing effort, generating analytical data for use in marketing material, trade shows, publications and technical briefs as well as provides input on new product or application areas. In working with our customer base, and working with our Customer Support Team, provide application assistance, troubleshooting support and technical expertise.
Primary Job Functions
Provide technical input, advice, and support for sales either in person, by phone or by email.
Travel with sales to customer sites to provide technical input and give sales/ technical presentations.
Generation of application specific technical content for use by sales and marketing (Application notes and tech briefs).
Organize and support customer demonstrations at OpGen and Customer site
Develop applications based scientific posters and presentations, represent OpGen products and services at appropriate scientific meetings.
Work with Field team to provide support to ensure the application is functioning correctly in the customer?s hands.
Trouble shoot applications related problems, work with R&D to transition routine product training to the sales group.
Assisting existing customers with their needs and questions, interacting with our CRM database and supporting our sales staff
Work directly with sales to support customer specific applications
Work closely with R&D team to link customer application use and experience back into the R&D team for assessment of the needs of any product modifications.
Provide applications development leadership in terms of identification and implementation of new applications which may positively impact sales
BS + 7-10 years industry or MS/PhD in Life Science Field, extensive experience in molecular biology, cloning, and DNA sequence analysis
Customer focus ? Is keenly in touch with customers? needs; impeccable follow up with customers; and balances needs of customers with OpGen?s goals
Leadership ? Without prompting and coaching, takes initiative to communicate with, direct, and involve others to achieve goals; naturally guides, directs, or influences others; and conveys a positive attitude
Sense of urgency ? Acts with an independent sense of urgency to consistently develop and implement action plans to achieve goals and objectives.
Team Oriented ? Aligns team working toward common goals by leveraging strengths and providing vision.
Personal Accountability ? Readily takes complete ownership for successful attainment of all goals and tasks; never uses excuses if goal, task, or deadline is missed.
Integrity ? Acts ethically and honestly with external and internal customers
Coachability & Self-Awareness ? Has a clear understanding of her/his strengths and development areas; is open to feedback and integrates feedback into action; and understands impact of own behavior on teammates and customers.
Communication Skills ? Takes initiative to contact peers and share information, strategies, etc.; seeks out others and listens effectively; leverages consultative and interpersonal skills to articulate issues and needs to solve problems
Business Acumen ? Plans, communicates, and acts with a clear understanding of the business landscape; has a grasp of the customers organizational goals and operations as well as OpGen?s
Possess strong oral and written communication skills and demonstrated fluency in presenting very technical material in a rapid paced environment
Must be technically competent and have good people skills to work with a variety of diverse scientists/customers
Intermediate to advanced MS Office skills
50% travel requirement
- See more at: http://www.opgen.com/careers/field-applications-scientist#sthash.g0bf421M.dpuf
||Gaithersburg, MD |
THIS JOB HAS EXPIRED