Field Operations Technician II SeaMobile
DEPARTMENT: GTS/Field Operations
EXEMPT/NON-EXEMPT: Exempt REPORTS TO: Director of Field Operations
JOB CODE: ST420 LOCATION: MIRAMAR, FL
GENERAL PURPOSE: The Field Operations Technician II is responsible for remote and on-site RF communications
equipment to include VSAT and WIFI terminals in support of our customers communications needs in all environments.
This role requires experience in the field and is expected to work on site with limited technical support from shore side.
? Installation, configuration, testing and troubleshooting communication equipment including satellite modems,
transceivers, BUC?s, LNB?s, Stabilized antennas (SeaTel, Orbit, Intellian), and MSS out of band management.
? Commissions VSAT links with MTN Network Operations Center and satellite operator.
? Accurate recording of all technical data and completion of all technical and business documentation.
? Accurate auditing, recording and management of company assets deployed at client sites.
? International and offshore travel required, potentially on short notice (approximately 75%)
? Supports MTN remote network team on basic IP and VOIP tasks.
? Other duties/responsibilities as assigned..
EXPERIENCE, TRAINING AND QUALIFICATIONS:
? AS degree, Technology Degree or equivalent experience required.
? 2 years of Stabilized VSAT antenna field support required
? Excellent communication skills, both written and verbal required
? Emphasis on RF, electronics, electro-mechanical studies a plus.
? Customer Service, Voice/PBX, IP and Networking experience a Plus.
? Has a determined and resilient demeanor toward challenges and technical issues.
? Presents a positive attitude and is able to work well individually or as part of a team.
? Represents MTN in a professional manner.
NATURE OF WORK CONTACTS:
? Position reports to the Director of Field Operations
? Interacts with customers, internal personnel and shipboard personnel.
? Required to carry a cell phone and laptop at all times.
? Able to transport or lift tools and/or equipment weighing up to 75lbs.
? Domestic/international travel required.
||Miramar, FL |