Field Sales Engineer Devicescape Software

Devicescape is looking for that rare combination in an individual where technical skills intersect customer interaction. The Field Sales Engineer is an integral part of the sales and business development process at Devicescape and is directly responsible for technical & operational support activities throughout the sales lifecycle. Your role will be to solve complex sales support problems, answer prospects' and salespersons' detailed product questions, and provide detailed product demonstrations and product prototypes for prospects.

As an FSE, you will also informally direct customer teams and provide project management throughout customer evaluation periods, provide implementation support leading up to production releases of Devicescape?s solutions, and consult with customers following the completion of a sales effort as needed.

In this position, you are expected to work independently and appropriately manage communications with customers and prospects in the context of complex, enterprise-level sales cycles. Field Sales Engineers should expect 30%-50% travel (both domestic and international).

Responsibilities:



Provide technical support of Sales and Business Development Teams throughout the sales cycle.
Design and perform detailed product demos and supporting materials.
Complete requests for information and answer detailed questions from potential clients.
Advise and assist in preparation of RFI/RFP responses and proposals for mobile operators.
Assess client needs to provide concrete solutions in the sales cycle.
Provide project implementation support during solution evaluation periods.
Create ad-hoc data sheets and product documentation as required by individual customer requirements.
Maintain a highly advanced technical understanding of Devicescape products and partner/competitive solutions.
Train customers and internal sales staff on new/emerging application functionality.



Requirements:



Bachelors or advanced degree in computer science/computer engineering is required, with a strong awareness of business/financial concepts and commercial sales skills strongly preferred.
Minimum of 5 years of experience in technical sales support
High level knowledge of mobile device and network technology. Direct work experience in the mobile industry (mobile operator, mobile device manufacturer, technology supplier to the mobile industry) strongly preferred.
Must have understanding of supporting and promoting complex technology solutions for long-running, enterprise sales efforts.
Moderate to advanced data analytic skills required ? candidates must be familiar with data analysis and business intelligence concepts and be comfortable working with engineering and operational support teams to derive quantifiable answers for customer/prospect inquiries.
Able to resolve complex pre-sales technical problems.
Able to present technical concepts in clear manner to customer through demos and proposals.
Excellent writing, editing, communications and interpersonal skills.
Strong problem-solving skills.
Prior professional sales and/or negotiation skills training preferred.

Location:	900 Cherry Avenue Sixth floor San Bruno, CA 94066 United States