Field Sales: Regional Sales Representative Terracotta
This field sales position is responsible for providing leadership to the sales and account management processes and growing Terracotta's revenues associated with the full breadth of Terracotta products/solutions for an assigned region. The job represents a balanced customer relationship management effort involving sales/account management skills, product knowledge/problem-solving/solution skills, and direction of other Terracotta specialized resources assigned to the account(s).
Key Accountabilities
- Maintain high activity and focus around prospecting, developing a territory and driving sales process
- Find, manage, grow and close revenue opportunities; grow installed customer account share
- Understand customer business and service requirements in order to develop "tailored" Terracotta solutions and offerings
- Introduce client to new products that match business needs
- Successfully establish the customer account as a positive Reference Account
Major Duties and Responsibilities
- Develop business plan for territory/accounts to meet or exceed sales, marketing and customer satisfaction objectives
- Direct tactical implementation of business plan to meet objectives
- Interface and direct sales, product and operations strategies; ensure customer expectations are exceeded; develops business plan that fits continually changing customer needs
- Manage interface between the customer account and Terracotta (including product specialists, channels and corporate functions) for effective implementation of the business plan
- Interface with key customer executives in a professional, mutually beneficial partnership
Qualifications/Necessary Skills
- Experience & Passion - Successful track record in selling and customer account management for small, medium or large customer accounts; high, demonstrated energy levels, extremely motivated to succeed; accountable for results; able to be alert and adaptable in a very fast-paced environment
- Proven track record, discipline and methodology of building pipeline necessary to achieve quota goals
- Attention to Detail - Ability quickly to document and detail customer procedures, processes, and decision criteria
- Focus & Execution - Relentless self-directed focus and execution of the sales and buying process
- Salesforce Automation - Organize and maintain the details of your sale prospects and pipeline through a system of record
- Business Acumen - Superior professional presence and business acumen
- Communication - Able to clearly present complex information and concepts through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well
- Conflict Management - Able to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement
- Decision Making & Problem Solving - Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options.
| Location: |
650 Townsend Street
Suite 325
San Francisco, CA 94103
United States
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