Field Services Technician II Integra Telecom
THIS JOB HAS EXPIRED DescriptionInstalls, maintains and repairs essential telephone and data services at customer premise locations to include but not limited to DS0, DSL, T1, SIP, and Ethernet services. Installs and maintains hardware at customer premise to include but not limited to Adtran, Cisco, Allied Telesis and Hatteras. Orders, tracks and maintains inventory in local warehouse.
?Based on written installation or service order, installs or repairs service at customer location
?Responds to customer repair calls by assessing root cause of reported problem.
?Based on installation instructions or service orders, installs, maintains and/or services Integra Telecom CPE to include but not be limited to: Adtran, Cisco, Routers, and DSL Modems
?Installs, maintains and/or troubleshoots DSO, DSL, T1, SIP and Ethernet circuits.
?Performs needed repair including evaluation of system performance using a variety of test equipment, tools and methods to determine root cause of problem
?Interacts directly with customers to determine needs, evaluate issues and provide training and support relative to system/transport features, functions and operation.
?Interprets a variety of instructions furnished in written, oral and diagrammatical form.
?Orders, tracks and manages inventory trough Oracle software system.
?Receives and ships inventory.
?Stocks and organizes warehouse shelves
?Performs other related duties of projects as assigned
||Boise, ID |
THIS JOB HAS EXPIRED