Fraud Representative InComm Holdings
THIS JOB HAS EXPIRED Overview:
InComm is a leading provider of cutting-edge prepaid products, services and transaction technologies to retailers, brands and consumers. InComm supports more than 400,000 points of distribution and helps retailers build prepaid card destinations, connects brands with new markets and gives consumers a simple, secure shopping experience.
InComm stays ahead of emerging trends by analyzing market needs and leveraging its global, innovative commerce platform, go-to-market expertise and extensive partner relationships. With 123 global patents, InComm is headquartered in Atlanta and has offices in North and South America, Europe and the Asia-Pacific region. For more information, visit www.incomm.com or follow us on Twitter at www.twitter.com/incomm.
Responsibilities of the Fraud Representative include but are not limited to
Monitor cardholder accounts to identify, investigate and resolve high risk activity.
Monitor retail sales of prepaid products to identify and analyze high risk activity. Investigate and resolve unusual activity by verifying sales activity, notifying the Loss Prevention staff of the retailer or notifying the InComm Fraud and Risk Group.
Work with retailers to minimize fraud losses on prepaid products.
Train retailers on Best Practices.
Compile reports for management on activity and trends.
Identify fraud trends and make recommendations on solutions.
Escalate highly sensitive incidents immediately.
Deliver excellent customer service to internal and external customers.
Other duties as assigned
The hours for the position are from 3PM to 12AM
This includes working weekends and a holiday.
Good PC skills using MS Office including Word, Excel, Outlook
Excellent oral and written communication skills
Ability to read and understand regulations
||Columbus, GA |
THIS JOB HAS EXPIRED