Front Office Associate - weekends Insight Health Corp.
THIS JOB HAS EXPIRED Center for Diagnostic Imaging (CDI), is a national organization with an unsurpassed reputation for quality, advanced imaging services, subspecialty radiologists, and thoughtful, patient-centered care.
We are currently seeking candidates for to join our team in Alexandria, MN, a service of Douglas County Hospital, as a Front Office Associate. This position will work 16 hours per week, Sat & Sun 7/7:30am - 3/3:30pm. Position will provide services to patients and referring physicians over the phone and in person, effectively communicating and explaining the exam requirements, center location and directions, as well as scheduling appointments and answering questions. Will cheerfully greet and register patients upon arrival; communicate with and assist the technologists with patient arrival and departure.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
?Creates a positive experience for every customer, every day
?Greets and checks-in patients scheduled for imaging services; register demographic information and process payment plans and copays with patients
?Answers phones and handles calls in an efficient and friendly manner
?Schedules patient examinations according to existing company policy; daily responsibility for calling and scheduling as many patients as possible for which we have current orders
?Checks insurance eligibility and obtains authorization, if needed, for next day?s appointments
? Supports technologists in order to ensure highest patient satisfaction. Act as liaison between technologists and the patients waiting for exams. Must relay messages regarding scanner status and other clinic information
?Assist with transferring & lifting patients when needed
?Fields calls appropriately for center associates
?Arranges transportation and hotel accommodations for patients when appropriate
?Maintains front office lobby area such as straightening magazines, organizing coffee supplies, and general office clean up
?Maintains the supply of patient information sheets
COMPETENCIES (KNOWLEDGE, SKILLS AND ABILITIES) REQUIRED:
?Ability to work independently and in a team environment.
?Ability to work well under pressure with deadlines - sense of urgency
?Ability to work in a fast-paced environment with a variety of personalities and work styles
?Ability to be flexible in schedule and adaptable to constant change
?Ability to effectively handle and prioritize multiple tasks and frequent interruptions
?Ability to handle details with accuracy
?Ability to learn computer software programs
?Ability to be at work on time and as scheduled
?Skill with interpersonal relationships and ability to effectively interact with all levels of staff and outside contacts
?Skill in organizing and prioritizing of work, and following assignments through to completion
?Skill in written and verbal communication
?Knowledge of and adherence to company policies and protocols
?Minimum ? high school graduate
?1-2 years customer service experience
?Able to operate computer terminal
?Must have a working knowledge of Microsoft Office products
?Desire to work within a team environment
?Medical terminology and office background preferred
?Ability to type 50 wpm
If you?re a person who is motivated to go above and beyond, inspired by working with the best and compelled to do the right thing, our organization is the right choice for you.
CDI/Insight Imaging is an equal opportunity employer; applicants are considered without discrimination with regard to race, color, religion, sex, national origin, age, disability or other statuses protected by state, local or other applicable laws. This policy extends to all aspects of employment, including recruitment and hiring.
CDI/Insight Imaging and its associates have an employment relationship, which is known as employment-at-will. This means that either CDI/Insight Imaging or an associate has the right to terminate the employment relationship at any time, for any reason with or without cause or prior notice.
||Alexandria, MN |
THIS JOB HAS EXPIRED