Global Architect (Customer Success) Apigee
THIS JOB HAS EXPIRED About Apigee, the Platform for Digital Business
Apigee?s market is comprised of businesses undergoing digital transformation in response to the sudden dominance of mobile end-user computing and related new forms of competition. This is a new style of computing. It cannot be delivered by putting old infrastructure in the cloud because the pattern is fundamentally different: distributed, occasionally connected, chaotic.
Digital business is realized through apps exchanging data with enterprises. Apps cannot be built without APIs. APIs must be easy to consume. The entire digital value chain must be visible to the business. This wave is about bringing the developer who builds the app closer to the person who uses it while giving real-time transparency to the business via data. To meet these needs, we have built a digital business platform.
We are a new breed of company that builds high-quality software in the cloud and on-premises and makes it available to everyone in the world. We focus on building great software for developers and business leaders by providing that software for free, along with outstanding education about the digital transformation that is changing our world and on selling with direct engagement all the way through our customers? success. The results put us in privileged company with sustained outstanding growth in revenue, new enterprise customers, and developers.
About Apigee People
Apigee hires smart people who love to solve hard problems and have fun. We?re passionate. We love APIs, we love our customers, and we love application developers. We work as a team, fast and focused, learning as we go. We respect one another, our customers and everyone we do business with.
About the Customer Success Team at Apigee
Customer Success is the professional services arm of Apigee. Our objective is ensuring customer delight. We are a worldwide team and offer unique and interesting opportunities in consulting for a wide variety of customers across multiple industries. If you like the challenge of taking on mission critical implementations, then Customer Success is the team for you!
About Being a Global Architect at Apigee
The Global Architect within the Customer Success team will help customers develop the technical vision and high-level designs needed to implement highly available, fault tolerant, distributed architectures based on Apigee products. Global Architects serve as the customer's highest level source for expertise on all Apigee products and how they fit together to achieve project and organization goals.
The Global Architect will?
Articulate all API program implementation considerations across multiple parts of customers? organizations and formulate an API technology roadmap (specific areas of concentration include infrastructure planning, developer services, security, auditing, governance and IT operations)
Advise customers on API development lifecycle including lifecycle definition, integration with back-end development processes, functional and performance testing, continuous integration, deployment management strategies, versioning and API deprecation
Guide customers in the use of Apigee?s 4G analytics capabilities, custom analytics data gathering, and integration with other business intelligence data and social media data streams
Support on-premise Apigee implementations by performing high level design of Apigee on-premise architectures and build technical strategies for the integration of Apigee solutions into customer environments
Identify and articulate technical best practices in API program integration
Influence Apigee product planning/strategy by providing insights based on concrete customer scenarios and implementations
Partner with the Project Management Office in the development of Statements of Work that identify the scope, schedule, resourcing, and assumptions for CS engagements
Think you might be our Global Architect? You bring to the table?
A broad background in technology as applied in enterprise environments
A strong understanding of key areas of IT focus such as operations, security, infrastructure, etc.
Demonstrated ability to learn quickly and to function effectively at both a high level of abstraction and at a detailed technical level
Very strong listening, critical thinking and problem determination skills, including the ability to consider a problem from multiple perspectives
Excellent spoken and written English language communications skills with demonstrated competence in communicating effectively at the senior enterprise management level and in communicating complex technical concepts in ways that non-technical people can understand
Excellent interpersonal skills and an ability to work within cross-functional teams to identify business and technical challenges and formulate solutions
Availability to travel approximately 50% of the time
These extras will put you over the top. Maybe you even have...
Experience in building scalable, distributed, server-based enterprise-class applications using J2EE or .Net (this is more for the knowledge that comes from building such systems than the actual technology experience itself)
Experience designing and implementing systems that expose REST-based APIs
Experience in XML, XSLT and related technologies
An understanding of networking concepts and technologies (DNS, load balancing, firewall rules, etc.)
Experience with or exposure to SOAP and SOA technologies
An understanding of cloud hosting in Amazon EC2
Apigee offers great compensation, work-life balance, health insurance coverage, insurance for your financial protection, and savings/investment plans. This includes Medical, Dental, Vision, Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts, and 401(k).
We are a non-accrued vacation time company, whereby we allow as much time you need for personal and vacation matters, with proper management approval. There is freedom in planning the workday with flexible start and stop times subject to the company's needs.
Apigee is an equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental handicaps or disabilities, marital status, veteran status, sexual orientation, nor any other basis prohibited by law.
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THIS JOB HAS EXPIRED