Good Community Analyst (Web Analytics) - Contract Good Technology
Good Technology delivers the only mobile business-class productivity solution with the highest security certification across iOS and Android. The leader in secure enterprise mobility solutions, the Good Collaboration Suite includes Good for Enterprise, Good Share, and Good Connect secure mobile apps, simplifying access to email, calendar, contacts, tasks, instant messaging, browsing and document sharing. These apps are built using Good's next generation containerization that includes secure data sharing between Good secured apps as well as app-level encryption independent of device used. More than 5,000 organizations use GOOD, including FORTUNE 100? leaders and global governments. Learn more at www.GOOD.com.
Good Community Analyst (Web Analytics) - Part-Time Contract
In this part-time position, you will be responsible for metrics reporting, collection and automation for the Good Community. The Good Community facilitates online engagement that empowers IT organizations and mobile apps users to more effectively strategize, plan, deploy, manage, support and use secure mobile apps and workflows.
In this behind-the-scenes role, you will be responsible for:
Collecting and linking pertinent metrics from Jive, Google Analytics and Site Catalyst
Creating operational and executive dashboards and automated reports
Advanced candidates will have ability to analyze the data and link to Salesforce.com and other internal systems, converting it to business impact (ex. attributed revenue, support cost avoidance, cost per support ticket, etc) and recommending changes based on that data.
What You Bring to the Role
Experience with Google Analytics and/or Omniture Site Catalyst
Minimum of 10 years in analytics
Excellent organizational and communication skills
Reliable, never-let-it-drop track record
Enthusiastic and positive customer service oriented attitude
Not required, but pluses:
Knowledge of Jive communities analytics
Knowledge of Salesforce.com
Experience with Tableau or equivalent
This position can be remote but preference is residing within Pacific Time Zone. You will report to a manager located in Good?s headquarters are in Sunnyvale.
This is a contract position and is part-time. Number of hours based on capabilities and success of the community.
||Sunnyvale, CA |