GSO-KSO-09-25-001 Software Instructor/Trainer Plateau Systems
THIS JOB HAS EXPIRED
Description:
Plateau is seeking an experienced Software Instructor/Trainer to join our Knowledge Services team and play a critical role in ensuring that our customers are able to use the Plateau software effectively and efficiently on an ongoing basis. Travel expected is up to 50. This position is located in our Headquarters office in Arlington, VA.
Job Duties include:
- Conduct training programs for customers, as well as internal employees in the use of Plateau applications
- Work as a team member with instructional designers and project managers to deliver training to clients/customers on Plateau software product(s)
- Contribute to training strategies and development of tactics and tools
- Conduct needs assessments, formulate project plans, analyze and identify methodologies and improve existing training materials as necessary
- Assist and support in the development of internal curriculum and training programs as well as the development of customer training and certification programs
- Develop deliverables including lesson plans, learner guides, instructor guides, and presentation materials
- Continue efforts in support of future software version releases
Required Qualifications:
- 1 - 5 years of related experience in delivery of software training
- Strong background in the delivery of enterprise software stand-up training
- Experience with learning theories, and effective instructional and delivery strategies
o Identify and write course objectives
o Recruit, manage, and facilitate SMEs to extract appropriate motivating training content
o Apply appropriate instructional strategies
o Create assessment and testing tools
o And evaluate learning activities for effectiveness
- Experience with publishing and authoring tools, html editors, online content, web based training and limited programming
- Experience with developing software training programs a plus.
- An understanding of the e-learning industry or online content a plus
- Ability to work in a fast-paced, energetic environment
- A strong focus on customer satisfaction and the ability to represent Plateau in a professional and positive manner
- Excellent interpersonal and presentation skills
- Ability to work within employee teams
- Project management experience a plus
- Bachelors degree required; Masters degree in Education or Instructional Technology or other education related field preferred.
| Location: |
Arlington
United States
|
THIS JOB HAS EXPIRED