GSO-PO-009-3-17-10-Implementation Manager II Plateau Systems
THIS JOB HAS EXPIRED
Description:
Plateau Systems is the industrys premier provider of enterprise-class SaaS talent management suites designed to facilitate strategic workforce initiatives around learning, performance, compensation and career and succession management. Several of the world's most successful global organizations and government agencies including General Electric, the U.S. Air Force and Capital One Services and the National Aeronautics and Space Administration (NASA) are using Plateaus award-winning talent management solutions to power strategic talent management initiatives across their enterprises. Plateau consistently earns top industry awards and accolades for consistently delivering superior customer satisfaction and best-in-class technology.
Plateau is seeking a Implementation Manager II to join our Hosting / SaaS Product Operations Team. Based out of our Headquarters in Arlington, VA. (across from Ballston Metro).
Job Duties include:
o Functional management of Product Operations products and services
o Contributing project management best practices, tools and techniques to increase performance across teams
o Managing internal customers, key stakeholders, and 3rd party expectations
o Requirements gathering and proposal of new Data Center products and services
o Providing project management of initiatives and innovations within the Product Operations team
o Perform weekly meetings with Plateau project managers to refine hosted offering and identify pain points
o Work in conjunction with the Operations Management to ensure client satisfaction
o Drive the development of internal products and services to allow for greater interaction with other groups inside Plateau
o Drive the development of external products and services (i.e. Customer Portal, Management Decision Systems)
o Drive requirements around backup and recovery, monitoring, and proactive risk mitigation
o Work with internal customers to refine offerings and implementation strategies
o Consult on various other projects as required
Required Qualifications:
o 3-5 years of experience in IT industry
o 2+ years of proven leadership or management experience
o Technology related advanced degree preferred or commensurate experience
o Excellent oral and written communications skills
o Excellent client and personal relationship skills; enthusiastic, hard working and pleasant attitude.
| Location: |
4401 Wilson Boulevard
Suite 400
Arlington, VA 22203
United States
|
THIS JOB HAS EXPIRED